CHSP Provider Hub

Updates & Resources

  • The Outcomes from Sector Support and Development Survey: Service Provider Insights

    Outcomes from the survey on sector support and development conducted by the Department in 2025.
  • SaH and Single Assessment System - Consultation closes 14 October 2026

    Department survey - Support at Home and Single Assessment System
  • Aged Care Code of Conduct Guide and requirements

    A new Commission guide outlining code of conduct requirements for aged care workers, volunteers and responsible persons.
  • 1 November 2026 requirement - CHSP Service Agreements & Care Plan

    From 1 November, ALL CHSP clients must have a CHSP Service Agreement in place.
  • We're recruiting - two CHSP Sector Support and Development positions

    If you're interested in joining the COTA Queensland Sector Support and Development team - applications close 29 September 2026
  • CHSP extension to 2029 - Q&A

    Department's response to the question - When will the CHSP extension variation be issued, and will there be an option to revise outputs and unit costings?
  • Emergency Management Guide for CHSP Providers

    A practical guide supporting Commonwealth Home Support Program providers to strengthen emergency preparedness and maintain continuity of care before, during and after an emergency. Developed in partnership by four Sector Support and Development providers, including COTA Queensland's Team.
  • August eNews

    View our CHSP Provider eNews - August 2026 edition.
  • Volunteer resources

    Code of conduct for volunteers and volunteer managers, volunteering and social isolation, and a Best-Practice Volunteer Management Guide
  • Frequently asked questions in language

    Frequently asked questions factsheets in Spanish, Macedonian, Simplified Chinese, Khmer and Vietnamese.