CHSP Provider Hub

Webinars & Events

  • Strategic Understanding Of The CHSP

    from : Thu, 06 Nov 2025 10:00 AM to Thu, 06 Nov 2025 12:30 PM at : Online

    Fellow providers Sector Support and Development Central Coast & Hunter are delivering a webinar - Strategic Understanding of the CHSP

    Strategic Understanding of the...

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  • Aged Care Reform Overview With Paul Sadler

    from : Thu, 06 Nov 2025 10:00 AM to Thu, 06 Nov 2025 11:00 AM at : Online

    This webinar will provide an update and overview of the aged care reforms as they occur, offering the latest information and practical advice on how changes will impact providers.

    Register here

    đź“… Thursday, 6 November
    đź•” Online

    What's...

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  • Workforce Management

    from : Fri, 07 Nov 2025 12:00 PM to Fri, 07 Nov 2025 01:30 PM at : Online

    This webinar is part of the Aged Care Business and Workforce Advisory Program series to assist providers in preparing for the Support at Home Transition. These workshops are aimed at sharing practical tips, tools and guidance to providers on key...

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  • Higher-risk Weather Season Webinar

    from : Fri, 07 Nov 2025 12:00 PM to Fri, 07 Nov 2025 01:00 PM at : Online

    The National Emergency Management Agency is holding a webinar for the aged care sector. It will discuss higher-risk weather expected this summer and how to prepare.

    Register by emailing NEMA - HRWS@nema.gov.au

     

    đź“… Friday, 7 November
    đź•”...

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  • Trauma-Aware And Healing Informed Care

    from : Mon, 10 Nov 2025 08:30 AM to Mon, 10 Nov 2025 10:30 AM at : Online

    Fellow Sector Support and Development Provider SMR Sector Support & Development are delivering a Trauma-Aware and Healing Informed Care webinar.

    Trauma-aware and healing-informed...

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  • Creating More Trauma-Informed Aged Care Services

    from : Tue, 11 Nov 2025 01:00 PM to Tue, 11 Nov 2025 02:00 PM at : Online

    An informative free webinar for all workers in the aged care sector. Hear from two expert speakers and participate in a Q&A session.

    Register here

    đź“… Tuesday, 11 November
    đź•” 1:00 pm to 2:00 pm AEST (Queensland Time) 
    📍Online

    What's...

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  • Best Practice And CALD Workforce Engagement

    from : Wed, 12 Nov 2025 11:00 AM to Wed, 12 Nov 2025 12:30 PM at : Webinar

    This Best Practice and CALD Workforce Engagement | Beyond Reform: Supporting Multicultural Workers in the New Aged Care Era webinar will unpack best practices in workforce engagement, inclusive compliance, and cultural safety.

    Register...

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  • DEX Reporting Essentials For CHSP Providers: From Basics To Reforms - Nov

    from : Thu, 13 Nov 2025 10:00 AM to Thu, 13 Nov 2025 11:30 AM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a DEX Reporting Essentials for CHSP providers: From Basics to Reforms webinar

     

    DEX...

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  • Quality Matters - Follow Up Session

    from : Thu, 13 Nov 2025 10:00 AM to Thu, 13 Nov 2025 11:30 AM at : Online

    Fellow Sector Support and Development Provider Eastern Sector Development Team are delivering a Quality Matters - Follow up session.

    Following two Quality Matters sessions this...

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  • CHSP Governance Training - Contingency Planning And Risk Management

    from : Thu, 13 Nov 2025 11:30 AM to Thu, 13 Nov 2025 02:00 PM at : Online

    This practical webinar is part of a series on Contingency Planning and Risk Management and will help you to:

    • Understand provider responsibilities 
    • Assess your current practices 
    • Create and test contingency procedures

    Register...

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  • Getting Digital Transformation Right – Strategies For Care Sector Success

    from : Mon, 17 Nov 2025 10:00 AM to Mon, 17 Nov 2025 11:30 AM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Getting Digital Transformation Right – Strategies for Care Sector Success webinar.

    Format: Live...

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  • Utilising My Aged Care Service And Support Portal

    from : Tue, 18 Nov 2025 08:30 AM to Tue, 18 Nov 2025 10:00 AM at : Online

    This practical webinar on utilising the My Aged Care service provider portal will support you to: 

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“…...

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  • Let’s Talk: DEX Updates

    from : Tue, 18 Nov 2025 11:00 AM to Tue, 18 Nov 2025 12:00 PM at : Online

    Join the session for an informative and interactive session unpacking the key changes in the Data Exchange (DEX) Dictionary (Stage 1) Version 2.0 and what they mean for CHSP reporting.

    Register here

    đź“… Tuesday, 18 November
    đź•” 11.00 am to...

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  • Boundaries For CHSP Volunteers Workshop

    from : Tue, 18 Nov 2025 12:00 PM to Tue, 18 Nov 2025 01:30 PM at : Online

    It is easy for volunteers in support roles to be unsure of the line between friendly and friends. This online 1.5 hour workshop will look at what a professional volunteer relationship should look like, how to maintain boundaries and still have a...

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  • Sensitive Conversations Toolkit

    from : Tue, 18 Nov 2025 02:00 PM to Tue, 18 Nov 2025 02:45 PM at : Online

    Join the online launch of the Sensitive Conversations Toolkit — a practical resource to support staff in delivering culturally responsive, trauma-aware and healing-informed care.

    In just 45 minutes, you’ll learn how to use this structured...

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  • Digital Marketing /Client Management: Why CRM & CMS Must Work Together

    from : Wed, 19 Nov 2025 09:00 AM to Wed, 19 Nov 2025 10:30 AM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Digital Marketing /Client Management: Why CRM & CMS Must Work Together webinar

    - CRM vs CMS...

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  • Gold Coast: Who's Missing? Planning For Diversity

    from : Wed, 19 Nov 2025 09:30 AM to Thu, 20 Nov 2025 04:00 PM at : Gold Coast

    Meet the requirements of the new Aged Care act with this free diversity training for aged care providers. Equip yourself to plan, deliver and report on supporting a diverse and inclusive environment for older people and your aged care...

    Read more
  • Getting Digital Transformation Right – Strategies For Care Sector Success

    from : Tue, 25 Nov 2025 02:00 PM to Tue, 25 Nov 2025 03:30 PM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Getting Digital Transformation Right – Strategies for Care Sector Success webinar.

    Format: Live...

    Read more
  • Training -Single Assessment Tool-implications For CHSP Providers

    from : Wed, 26 Nov 2025 11:30 AM to Wed, 26 Nov 2025 01:30 PM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Training -Single Assessment Tool-implications for CHSP providers webinar

    Gain an...

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  • Developing Growth Strategies

    from : Thu, 27 Nov 2025 01:30 PM to Thu, 27 Nov 2025 03:00 PM at : Online

    This webinar is part of the Aged Care Business and Workforce Advisory Program series to assist providers in preparing for the Support at Home Transition. These workshops are aimed at sharing practical tips, tools and guidance to providers on key...

    Read more
  • Utilising My Aged Care Service And Support Portal

    from : Mon, 01 Dec 2025 01:00 PM to Mon, 01 Dec 2025 02:30 PM at : Online

    This practical webinar on utilising the My Aged Care service provider portal will support you to: 

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“…...

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  • DEX Reporting Essentials For CHSP Providers: From Basics To Reforms

    from : Tue, 02 Dec 2025 12:00 PM to Tue, 02 Dec 2025 01:30 PM at : Online

    This practical webinar on DEX reporting obligations will support you to:

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“… Tuesday, 2 December
    đź•” 12:00...

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  • Let’s Talk: Implementing CHSP Service Agreements Q&A

    from : Tue, 02 Dec 2025 02:00 PM to Tue, 02 Dec 2025 03:00 PM at : Online

    This 60-minute online discussion builds on our October session Let’s Talk: CHSP Service Agreements – but you don’t need to have attended to join. It’s a space for you to share how things are going and learn from your peers. There’ll be no formal...

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  • Documentation And Legal Consideration Webinar

    from : Wed, 03 Dec 2025 12:00 PM to Wed, 03 Dec 2025 03:00 PM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Documentation and Legal Consideration webinar.

    Overview of documentation practices and information...

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  • Understanding The Aged Care Act 2024

    from : Mon, 08 Dec 2025 12:00 PM to Mon, 08 Dec 2025 02:30 PM at : Online

    This session will provide CHSP-funded organisations with a clear overview of the Aged Care Act 2024, the practical implications for governance and compliance, and best practice approaches to incident and complaints management. Attendees will gain...

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  • Basic Rostering To Intelligent Workforce Coord: The Future Of Scheduling

    from : Tue, 09 Dec 2025 09:00 AM to Fri, 12 Dec 2025 10:30 AM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Basic Rostering to Intelligent Workforce Coord: The Future of Scheduling webinar

    - What...

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  • Training -Single Assessment Tool-implications For CHSP Providers

    from : Wed, 10 Dec 2025 11:30 AM to Wed, 10 Dec 2025 01:30 PM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Training -Single Assessment Tool-implications for CHSP providers webinar

    Gain an...

    Read more
  • Upholding Rights And Meeting Strengthened Quality Standards In Aged Care

    from : Wed, 21 Jan 2026 11:00 AM to Wed, 21 Jan 2026 01:30 PM at : Online

    This session provides CHSP leaders with a clear understanding of the new Statement of Rights and the Strengthened Aged Care Quality Standards. It focuses on how to embed human rights in daily practice and how to prepare for the new standards,...

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  • Date Claimer: National CHSP Aboriginal And Torres Strait Islander Cultural Safety Community Of Practice

    from : Wed, 28 Jan 2026 11:00 AM to Wed, 28 Jan 2026 12:30 PM at : Webinar

    This national Community of Practice is for CHSP providers and welcomes people across all organisational levels and stages on this ongoing journey, building cultural safety.

    Date claimer

    đź“… Wednesday, 28 January
    đź•” 11:00 am to 12:30 pm AEST...

    Read more
  • Utilising My Aged Care Service And Support Portal

    from : Thu, 29 Jan 2026 08:30 AM to Thu, 29 Jan 2026 10:00 AM at : Online

    This practical webinar on utilising the My Aged Care service provider portal will support you to: 

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“…...

    Read more
  • DEX Reporting Essentials For CHSP Providers: From Basics To Reforms

    from : Thu, 29 Jan 2026 12:00 PM to Thu, 29 Jan 2026 01:30 PM at : Online

    This practical webinar on DEX reporting obligations will support you to:

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“… Thursday, 29 January 2026
    đź•”...

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  • Individualised Support Planning, Reablement And Consumer Engagement

    from : Wed, 04 Feb 2026 11:00 AM to Wed, 04 Feb 2026 01:30 PM at : Online

    This session equips CHSP providers to meet new obligations under the Aged Care Act 2024 (effective 1 November 2025) and to prepare for the transition to Support at Home in 2027. It focuses on embedding wellness and reablement in service delivery,...

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  • Utilising My Aged Care Service And Support Portal

    from : Tue, 10 Feb 2026 10:00 AM to Tue, 10 Feb 2026 11:30 AM at : Online

    This practical webinar on utilising the My Aged Care service provider portal will support you to: 

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“…...

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  • Financial Transparency And Digital Readiness

    from : Wed, 11 Feb 2026 11:00 AM to Wed, 11 Feb 2026 01:30 PM at : Online

    This session will build the capability of CHSP providers to meet financial and digital requirements under the Aged Care Act from 1 November 2025 and to prepare for the transition to Support at Home in 2027. It combines practical guidance on...

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  • Workforce Capability, Diversity And Cultural Safety

    from : Mon, 16 Feb 2026 11:00 AM to Mon, 16 Feb 2026 01:30 PM at : Online

    This session equips CHSP providers to strengthen workforce capability and deliver culturally safe, inclusive services. It aligns with obligations under the Aged Care Code of Conduct, the new Aged Care Act (from 1 November 2025), and preparation...

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  • DEX Reporting Essentials For CHSP Providers: From Basics To Reforms

    from : Thu, 19 Feb 2026 10:00 AM to Thu, 19 Feb 2026 11:30 AM at : Online

    This practical webinar on DEX reporting obligations will support you to:

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“… Thursday, 19 February 2026
    ...

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  • Implementing A New CMS: Lessons, Pitfalls, And How To Get It Right

    from : Tue, 24 Feb 2026 09:00 AM to Tue, 24 Feb 2026 10:30 AM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Implementing a New CMS: Lessons, Pitfalls, and How to Get It Right webinar

    - Real-world...

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  • Utilising My Aged Care Service And Support Portal

    from : Mon, 16 Mar 2026 08:30 AM to Mon, 16 Mar 2026 10:00 AM at : Online

    This practical webinar on utilising the My Aged Care service provider portal will support you to: 

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“…...

    Read more
  • Strategic Understanding Of The CHSP

    from : Thu, 26 Mar 2026 11:30 AM to Thu, 26 Mar 2026 02:00 PM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a Strategic Understanding of the CHSP webinar.

    Workshop for Managers and Boards of CHSP Services -...

    Read more
  • Utilising My Aged Care Service And Support Portal

    from : Wed, 01 Apr 2026 08:30 AM to Wed, 01 Apr 2026 10:00 AM at : Online

    This practical webinar on utilising the My Aged Care service provider portal will support you to: 

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“…...

    Read more
  • DEX Reporting Essentials For CHSP Providers: From Basics To Reforms - April

    from : Thu, 23 Apr 2026 10:00 AM to Thu, 23 Apr 2026 11:30 AM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a DEX Reporting Essentials for CHSP providers: From Basics to Reforms webinar

     

    DEX Reporting...

    Read more
  • Date Claimer: National CHSP Aboriginal And Torres Strait Islander Cultural Safety Community Of Practice

    from : Wed, 29 Apr 2026 12:00 PM to Wed, 29 Apr 2026 01:30 PM at : Webinar

    This national Community of Practice is for CHSP providers and welcomes people across all organisational levels and stages on this ongoing journey, building cultural safety.

    Date claimer

    đź“… Wednesday, 29 April
    đź•” 12:00 pm to 1:30 pm AEST (QLD...

    Read more
  • DEX Reporting Essentials For CHSP Providers: From Basics To Reforms

    from : Thu, 21 May 2026 10:00 AM to Thu, 21 May 2026 11:30 AM at : Online

    This practical webinar on DEX reporting obligations will support you to:

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“… Thursday, 21 May 2026
    đź•”...

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  • Utilising My Aged Care Service And Support Portal

    from : Tue, 26 May 2026 11:00 AM to Tue, 26 May 2026 12:30 PM at : Online

    This practical webinar on utilising the My Aged Care service provider portal will support you to: 

    • Understand provider responsibilities 
    • Assess your current practices 
    • Ensure compliance with regulations.

    Register here 

     

    đź“…...

    Read more
  • Cairns: Who's Missing? Planning For Diversity

    from : Wed, 10 Jun 2026 09:30 AM to Thu, 11 Jun 2026 04:00 PM at : Cairns

    Meet the requirements of the new Aged Care act with this free diversity training for aged care providers. Equip yourself to plan, deliver and report on supporting a diverse and inclusive environment for older people and your aged care...

    Read more
  • Utilising My Aged Care Service And Support Portal

    from : Mon, 15 Jun 2026 02:30 PM to Mon, 15 Jun 2026 04:00 PM at : Online

    This practical webinar on utilising the My Aged Care service provider portal will support you to: 

    Understand provider responsibilities 

    Assess your current practices 

    Ensure compliance with regulations.

    Register here 

     

    đź“…...

    Read more
  • DEX Reporting Essentials For CHSP Providers: From Basics To Reforms - June

    from : Tue, 16 Jun 2026 10:00 AM to Tue, 16 Jun 2026 11:30 AM at : Online

    Fellow Sector Support and Development Provider Central Coast & Hunter are delivering a DEX Reporting Essentials for CHSP providers: From Basics to Reforms webinar

     

    DEX Reporting...

    Read more