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CHSP Provider Hub

Manager talking to Team Leader in Community Health Centre in Queensland

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates & sector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, & understand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms & strengthen your services.

Ways to stay connected

  • Subscribe to our monthly newsletter – receive reform updates, training invites and resources direct to your inbox.

  • Contact the Sector Support & Development team – email Sherryn and Gillian at CHSPSectorSupport@cotaqld.org.au

Working With, Not For: Wellness and Reablement in Aged Care

Council on the Ageing (COTA) Queensland SSD have been working with some of our Victorian SSD colleagues to deliver a series of webinars and resources to support you to implement a wellness and reablement approach across your service.

Category : SERVICE DELIVERY
Created On :  11 February 2026
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Sensitive Conversations Toolkit

The Sensitive Conversations Toolkit equips managers and team leaders to run short, practical sessions with their teams - using real-life scenarios. 

Category : SERVICE DELIVERY
Created On :  11 February 2026
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OPAN's resources for older people and their families

OPAN provides support, information and webinars for older people seeking or receiving government-funded aged care services.

Category : AGED CARE REFORM
Created On :  29 January 2026
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Translating and interpreting services

Resources available to assist you in communicating with your clients in their preferred language.

Category : SERVICE DELIVERY
Created On :  29 January 2026
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Equip aged care online training

The University of Tasmania has developed free, online flexible learning modules for people caring for older people in a paid or unpaid capacity.

Category : SERVICE DELIVERY
Created On :  29 January 2026
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Clarification of the definition of entry level support and service agreements

The Department has provided information on entry level support and service agreements.

Category : BUSINESS, GOVERNANCE
Created On :  29 January 2026
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Clarification of rules around urgent referral codes and assessment delays

This clarification focuses on the referral of urgent services where there is a significant risk of harm

Category : BUSINESS, GOVERNANCE
Created On :  29 January 2026
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Child Safety Compliance Statement

The Department has responded to Sector Support and Development's request for additional information relating to the Child Safety Policy for CHSP Providers.

Category : BUSINESS, GOVERNANCE
Created On :  29 January 2026
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Wellness and Reablement Report is now available

The Department has released the 2024 Commonwealth Home Support Program (CHSP) Wellness and Reablement Report.

Category : BUSINESS, GOVERNANCE
Created On :  21 January 2026
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Subscribe to Newsletter

  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland
  • Gillian Myers
    Sector Support & Development
    COTA Queensland

Webinars & Events

Training & Events

All times shown are Queensland time (AEST).
For interstate events, reminders & calendar invites may display in the local event time.

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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.