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CHSP Provider Hub

Manager talking to Team Leader in Community Health Centre in Queensland

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates andsector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, andunderstand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms andstrengthen your services.

Ways to stay connected

When to Request a Support Plan Review from an Assessor fact sheet

Know when and how to request a support plan review.

Category : SERVICE DELIVERY
Created On :  22 July 2026
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Guidelines for developing a CHSP Service Agreement

Check your Service Agreement template against the guidelines developed.

Category : BUSINESS, GOVERNANCE
Created On :  22 July 2026
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Wellness and Reablement Report - due 31 July 2026

Submit your report by 31 July 2026 to meet your mandatory reporting requirements.

Category : BUSINESS, GOVERNANCE
Created On :  22 July 2026
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Provider registration renewal

Check your registration renewal date and access resources to support the process.

Category : BUSINESS, GOVERNANCE
Created On :  22 July 2026
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Updated CHSP Manual - Version 4 - July 2026

The CHSP Manual has been updated - ensure you understand the updates.

Category : AGED CARE REFORM
Created On :  22 July 2026
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A collation of rights-based care resources

Enhance your rights-based by accessing resources from Sector Support and Development, OPAN, the Commission, Department and ACCC.

Category : SERVICE DELIVERY
Created On :  22 July 2026
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Working with the Stolen Generations: understanding trauma fact sheet

The Healing Foundation's fact sheet for providing effective aged care services to Stolen Generations survivors.

Category : SERVICE DELIVERY
Created On :  22 July 2026
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Communication, identifying and navigating roadblocks

Quick guides on communicating, navigating roadblocks and actioning everyday situations.

Category : SERVICE DELIVERY
Created On :  22 July 2026
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Training checklists - providers, aged care workers and volunteers

Checklist and links to training for Aged Care Providers, Workers and Volunteers

Category : BUSINESS, GOVERNANCE
Created On :  22 July 2026
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  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

Webinars & Events

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For interstate events, reminders & calendar invites may display in the local event time.

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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.