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CHSP Provider Hub

Manager talking to Team Leader in Community Health Centre in Queensland

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates and sector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, and understand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms and strengthen your services.

Ways to stay connected

Updated CHSP Manual - September 2026

Ensure you are using the most up-to-date CHSP Manual. Version 5 was released on 30 September 2026.

Category : AGED CARE REFORM
Created On :  12 October 2026
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Registered Supporters in Aged Care Quick Guide

Understand your Registered Supporter obligations and access resources to assist implementation.

Category : AGED CARE REFORM
Created On :  08 October 2026
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Capturing stories with your phone

Learn the how to of using your phone to capture and share your stories.

Category : SECTOR INSIGHTS
Created On :  08 October 2026
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Applications open - Aged Care Incubator

View ARIIA's Project Support Program - Aged Care Incubator support available.

Category : GRANTS, FEEDBACK
Created On :  08 October 2026
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Specialisation Verification - on hold until 20 October 2026

Update on Specialisation Verification from the Commission.

Category : AGED CARE REFORM
Created On :  01 October 2026
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The Outcomes from Sector Support and Development Survey: Service Provider Insights

Outcomes from the survey on sector support and development conducted by the Department in 2025.

Category : AGED CARE REFORM
Created On :  28 September 2026
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SaH and Single Assessment System - Consultation closes 14 October 2026

Department survey - Support at Home and Single Assessment System

Category : AGED CARE REFORM
Created On :  28 September 2026
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Aged Care Code of Conduct Guide and requirements

A new Commission guide outlining code of conduct requirements for aged care workers, volunteers and responsible persons.

Category : AGED CARE REFORM
Created On :  18 September 2026
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1 November 2026 requirement - CHSP Service Agreements & Care Plan

From 1 November, ALL CHSP clients must have a CHSP Service Agreement in place.

Category : AGED CARE REFORM
Created On :  18 September 2026
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  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

Webinars & Events

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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.