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CHSP Provider Hub

Manager talking to Team Leader in Community Health Centre in Queensland

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates andsector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, andunderstand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms andstrengthen your services.

Ways to stay connected

Update from the Commission on questions asked by the Sector Support and Development Network

See the Commission's response to questions asked about provider expectations, Statement of Rights, regulation and self-assessment.

Category : AGED CARE REFORM
Created On :  17 August 2026
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Workforce Wins: Practical Strategies for CHSP Providers

Videos for CHSP Providers on recruitment strategies, volunteer word-of-mouth recruitment, and cultural diversity in the workforce.

Category : SERVICE DELIVERY
Created On :  17 August 2026
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Financial acquittals due - 31 August 2026

Submit your 2025/2026 Financial Declarah by 31 August 2026.

Category : BUSINESS, GOVERNANCE
Created On :  17 August 2026
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National Carer Strategy update & Carer Gateway

The Australian Government has released its annual report from the National Carer Strategy. Connect with Carer Gateway.

Category : AGED CARE REFORM
Created On :  10 August 2026
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AIHW - Who is accessing the CHSP Fact Sheet

AIW data on who is accessing CHSP

Category : SECTOR INSIGHTS
Created On :  10 August 2026
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Department update: Responsible Persons and updating GPMS

The Department has provided additional information about Responsible Persons information in GPMS.

Category : AGED CARE REFORM
Created On :  10 August 2026
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Government's response to the Interim First Nations Aged Care Commission report

Detail on the Goverment's response to the Transforming Aged Care for Aboriginal and Torres Strait Islander people report.

Category : AGED CARE REFORM
Created On :  10 August 2026
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LGBTI resources

LGBTI specialisation verification toolkit, resources for supporting reights-based aged care for older LGBTI people, and a community of practice for LGBTI ageing.

Category : SERVICE DELIVERY
Created On :  10 August 2026
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Compass - Guiding action on elder abuse

Information and resources to assist you in understanding and responding to elder abuse.

Category : SERVICE DELIVERY
Created On :  10 August 2026
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    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.