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CHSP Provider Hub

Manager talking to Team Leader in Community Health Centre in Queensland

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates and sector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, and understand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms and strengthen your services.

Ways to stay connected

Consultation: Have your say on in-home aged care service list - Closes 16 November

Providers, older people, families and carers invited to provide feedback on the in-home aged care service list.

Category : AGED CARE REFORM
Created On :  27 October 2026
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Meet the new food and nutrition standard requirements

Practical resources to help you strengthen nutrition care across community aged care services.

Category : BUSINESS, GOVERNANCE
Created On :  26 October 2026
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Beyond compliance: what CHSP providers took away from the National CHSP Conference

Hear the takeaway messages from CHSP providers James and Deb after attending the National CHSP Conference.

Category : SECTOR INSIGHTS
Created On :  21 October 2026
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Stronger together: what the Tablelands Collaborative can teach us about regional partnerships

Explore the resource that contains useful lessons for CHSP Providers and watch videos from providers sharing their experiences and thoughts

Category : SECTOR INSIGHTS
Created On :  21 October 2026
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Stay up to date with the Department's Updates

Subscribe to the Department of Health, Disability and Ageing updates.

Category : AGED CARE REFORM
Created On :  19 October 2026
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Audit Evidence Collection Tool - Registration Renewal Guide for Providers in categories 4,5,6

Read the Commission's guidance material to help you plan for your audit and to step you through the process.

Category : BUSINESS, GOVERNANCE
Created On :  19 October 2026
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DEX Governance - Cyber security

Read the Department of Social Service's information on how to keep your myID and client information in DEX private and safe.

Category : BUSINESS, GOVERNANCE
Created On :  19 October 2026
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Open disclosure - what to do when things go wrong

See the Commission's resources relating to Open Disclosure.

Category : BUSINESS, GOVERNANCE
Created On :  19 October 2026
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Updated CHSP Manual - September 2026

Ensure you are using the most up-to-date CHSP Manual. Version 5 was released on 30 September 2026.

Category : AGED CARE REFORM
Created On :  12 October 2026
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  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.