CHSP Provider Hub

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates andsector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, andunderstand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms andstrengthen your services.


Ways to stay connected

Wellness and Reablement - Key messages and handy tips

Key messages and handy tips that can be shared and discussed with your teams for working with older people and supporting inclusive and person-centred quality care.

Senate inquiry recommends CHSP remain a separate program

Read the Committee's recommendations on the transition of CHSP to Support at Home.

Have your say - QLD CHSP Provider Community of Practice

Share your thoughts on how the reintroduced QLD CHSP Provider Community of Practice should look.

Picture Yourself

Open-access image library of older Australians, photographed by older Australians.

Updated Guidelines for the Responsible Use of Generative AI in Aged Care

The Guidelines for the Responsible Use of Generative AI in Aged Care have been updated to include a new operational layer - setting grounds rules for covering which tools are approved.

Volunteer training available

Latrobe Community Health Service are offering free online training to CHSP volunteers across Australia - Manual Handling, Workplace Bullying, Aboriginal and Torres Strait Islander Cultural Safety.

Toolkit Update: The Responsible Persons Toolkit

The Responsible Persons Toolkit is updated whenever new information becomes available. On 30 April 2026, information was corrected about Category 1 requirements in several areas.

Aged Care Provider and worker toolkit - Choice, dignity, respect - older people's rights in aged care

Toolkit to support providers and workers to engage with older people, their families and supporters about their rights in aged care and the role of the Aged Care Quality and Safety Commission.

Equip Aged Care Learning

Equip Aged Care Learning is for everyone in aged care — whether you're new or experienced, a care worker, support staff, manager, volunteer, family member, or informal carer.