CHSP Provider Hub

This Hub is for Commonwealth Home Support Program (CHSP) providers. You’ll find practical resources, training, reform updates and support to help you deliver high-quality care.

We focus on regional, remote and rural providers, as well as smaller metro services in Queensland.

Our resources, support and training are also open to CHSP providers across Australia.

We’re here to help you stay connected, navigate the reforms and strengthen your services.


Ways to stay connected

  • Subscribe to our monthly newsletter – receive reform updates, training invites and resources direct to your inbox.

  • Contact the Sector Support & Development team – email Sherryn and Gillian at CHSPSectorSupport@cotaqld.org.au

Invox QANDA

Practical Question and Answer forum for those working in and supporting Home Care providers and CHSP services.

Changes to applying for Specialisation Verification

From 1 November 2025, a new application process applies under the updated Specialisation Verification Framework.

Person Centred Care & Services Planning Toolkit

Supports people working in CHSP and Support at Home-funded aged care to embed person-centred practices across every stage of care and services planning.

Grant opportunity: Historical Leave Liabilities Increases

The Aged Care Award Wages – Historical Leave Liabilities Increases – 1 March and 1 October 2025 Grant Opportunity (GO7882) is now open. It will help providers cover some of the increased value of historical leave liabilities.

Associate Provider Toolkit

The new Associated Provider Toolkit is now available to support registered aged care providers and associated providers. It includes practical tools to help you strengthen governance, ensure compliance and meet your obligations under the Aged Care Act 2024.

Aged Care Transitional Rules

The Department of Health, Disability and Ageing has released Transitional Rules with the new Aged Care Act 2024 commencing 1 November 2025. This marks the first time that all Federal Government aged care programs will be subject to the same legislative requirements.

Aged Care Provider Requirements Search tool

The Department of Health, Disability and Ageing has released the Aged Care Provider Requirements Search Tool and supporting material. The Aged Care Provider Requirements Search Tool has been designed to help providers understand the rules, obligations and other requirements that will apply to registered providers under new Aged Care Act, which starts on 1 November 2025. It provides a summary of the legislative requirements based on the responses you provide. Click below for more information.