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CHSP Provider Hub

Manager talking to Team Leader in Community Health Centre in Queensland

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates & sector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, & understand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms & strengthen your services.

Ways to stay connected

Toolkit Update: The Responsible Persons Toolkit

The Responsible Persons Toolkit is updated whenever new information becomes available. On 30 April 2026, information was corrected about Category 1 requirements in several areas.

Category : Resource
Created On :  18 May 2026
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Grant opportunity: Support at Home Pooled Funding Trial

Grant applications are now open for the Support at Home Pooled Funding Trial to test whether pooling a portion of participants’ budgets in a group setting can improve service delivery and support older people to access more services.

Category : GRANTS, FEEDBACK
Created On :  18 May 2026
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Aged Care Provider and worker toolkit - Choice, dignity, respect - older people's rights in aged care

Toolkit to support providers and workers to engage with older people, their families and supporters about their rights in aged care and the role of the Aged Care Quality and Safety Commission.

Category : SERVICE DELIVERY
Created On :  18 May 2026
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Equip Aged Care Learning

Equip Aged Care Learning is for everyone in aged care — whether you're new or experienced, a care worker, support staff, manager, volunteer, family member, or informal carer.

Category : SERVICE DELIVERY
Created On :  18 May 2026
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ANAO Report released - Effectiveness of the Commonwealth Home Support Program

The Australian National Audit Office (ANAO) has released their report "Effectiveness of the Commonwealth Home Support Program. The Department has agreed to all recommendations to enhance planning, monitoring, stakeholder engagement, assurance, performance measures and evaluation.

Category : AGED CARE REFORM
Created On :  18 May 2026
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Recognising and reducing ageism – new Alis module

New Alis module about understanding and addressing ageism in aged care for registered providers, aged care workers, responsible persons and others.

Category : SERVICE DELIVERY
Created On :  14 May 2026
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2026 Reablement in practice: supporting cognitive health

Whether you missed the conference or want to revisit some of your favourite sessions, you can now access all recordings from the Keep Able online conference held 15 April 2026.

Category : SERVICE DELIVERY
Created On :  14 May 2026
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Yarn, move, do

Workbook to support providers in delivering a reablement approach with First Nations Elders.

Category : SERVICE DELIVERY
Created On :  14 May 2026
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Senate Enquiry Updates

Update on current Senate Enquiries relating to CHSP / Home care.

Category : AGED CARE REFORM
Created On :  07 May 2026
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  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland
  • Gillian Myers
    Sector Support & Development
    COTA Queensland

Webinars & Events

Training & Events

All times shown are Queensland time (AEST).
For interstate events, reminders & calendar invites may display in the local event time.

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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.