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CHSP Provider Hub

Manager talking to Team Leader in Community Health Centre in Queensland

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates andsector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, andunderstand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms andstrengthen your services.

Ways to stay connected

Emergency Management Guide for CHSP Providers

A practical guide supporting Commonwealth Home Support Program providers to strengthen emergency preparedness and maintain continuity of care before, during and after an emergency. Developed in partnership by four Sector Support and Development providers, including COTA Queensland's Team.

Category : BUSINESS, GOVERNANCE
Created On :  08 September 2026
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August eNews

View our CHSP Provider eNews - August 2026 edition.

Category : SERVICE DELIVERY
Created On :  07 September 2026
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Volunteer resources

Code of conduct for volunteers and volunteer managers, volunteering and social isolation, and a Best-Practice Volunteer Management Guide

Category : SERVICE DELIVERY
Created On :  31 August 2026
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Frequently asked questions in language

Frequently asked questions factsheets in Spanish, Macedonian, Simplified Chinese, Khmer and Vietnamese.

Category : SERVICE DELIVERY
Created On :  31 August 2026
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Update from the Commission on questions asked by the Sector Support and Development Network

See the Commission's response to questions asked about provider expectations, Statement of Rights, regulation and self-assessment.

Category : AGED CARE REFORM
Created On :  17 August 2026
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Workforce Wins: Practical Strategies for CHSP Providers

Videos for CHSP Providers on recruitment strategies, volunteer word-of-mouth recruitment, and cultural diversity in the workforce.

Category : SERVICE DELIVERY
Created On :  17 August 2026
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Financial acquittals due - 31 August 2026

Submit your 2025/2026 Financial Declarah by 31 August 2026.

Category : BUSINESS, GOVERNANCE
Created On :  17 August 2026
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National Carer Strategy update & Carer Gateway

The Australian Government has released its annual report from the National Carer Strategy. Connect with Carer Gateway.

Category : AGED CARE REFORM
Created On :  10 August 2026
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AIHW - Who is accessing the CHSP Fact Sheet

AIW data on who is accessing CHSP

Category : SECTOR INSIGHTS
Created On :  10 August 2026
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  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.