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CHSP Provider Hub

Manager talking to Team Leader in Community Health Centre in Queensland

This Hub supports Commonwealth Home Support Program (CHSP) providers across Australia.

You’ll find practical resources, training, reform updates and sector support to help you deliver high-quality care – wherever you’re based.

We also work closely with smaller metro, regional, rural & remote providers across Queensland, and understand the realities of delivering services on the ground.

We’re here to help you stay connected, navigate the reforms and strengthen your services.

Ways to stay connected

The Outcomes from Sector Support and Development Survey: Service Provider Insights

Outcomes from the survey on sector support and development conducted by the Department in 2025.

Category : AGED CARE REFORM
Created On :  28 September 2026
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SaH and Single Assessment System - Consultation closes 14 October 2026

Department survey - Support at Home and Single Assessment System

Category : AGED CARE REFORM
Created On :  28 September 2026
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Aged Care Code of Conduct Guide and requirements

A new Commission guide outlining code of conduct requirements for aged care workers, volunteers and responsible persons.

Category : AGED CARE REFORM
Created On :  18 September 2026
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1 November 2026 requirement - CHSP Service Agreements & Care Plan

From 1 November, ALL CHSP clients must have a CHSP Service Agreement in place.

Category : AGED CARE REFORM
Created On :  18 September 2026
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We're recruiting - two CHSP Sector Support and Development positions

If you're interested in joining the COTA Queensland Sector Support and Development team - applications close 29 September 2026

Category : SERVICE DELIVERY
Created On :  17 September 2026
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CHSP extension to 2029 - Q&A

Department's response to the question - When will the CHSP extension variation be issued, and will there be an option to revise outputs and unit costings?

Category : AGED CARE REFORM
Created On :  16 September 2026
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Emergency Management Guide for CHSP Providers

A practical guide supporting Commonwealth Home Support Program providers to strengthen emergency preparedness and maintain continuity of care before, during and after an emergency. Developed in partnership by four Sector Support and Development providers, including COTA Queensland's Team.

Category : BUSINESS, GOVERNANCE
Created On :  08 September 2026
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August eNews

View our CHSP Provider eNews - August 2026 edition.

Category : SERVICE DELIVERY
Created On :  07 September 2026
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Volunteer resources

Code of conduct for volunteers and volunteer managers, volunteering and social isolation, and a Best-Practice Volunteer Management Guide

Category : SERVICE DELIVERY
Created On :  31 August 2026
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  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

Webinars & Events

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All times shown are Queensland time (AEST).
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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.