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  • Consultation the the Pricing Approach for Support at Home - Closes 25 October

    The Department of Health and Aged Care has engaged IHACPA - The Independent Health and Aged Care Pricing Authority, to come up with the service list prices for Support at Home. IHACPA is currently consulting - Consultation Paper on the Pricing Approach for the Support at Home service list 2025-26. They invite you to have your say.

    • For Home Care Package Providers, the prices set will come into play 2025 when you transition over to Support at Home.
    • For CHSP Providers, the prices set for Support at Home in 2025-26 will give you an indication of the prices for when you move across to Support at Home no earlier than July 2027. These prices may or may not impact on your prices for the CHSP 2025-2027 extension contract.
    • It is very important for CHSP Providers to participate in this consultation, as it will impact on your finances and continued viability as an aged care provider.

    IHACPA invites you to have your say on the pricing approach for the Support at Home service list 2025–26 consultation paper. The Australian Government’s Support at Home program will combine existing in-home aged care services into a single, simplified program designed to assist older people to live independently at home for longer. The program will replace the Home Care Packages Program and Short-Term Restorative Care Programme from 1 July 2025. 

    To support the development of the pricing advice to government, IHACPA are seeking feedback on the proposed approach, methodology and principles in their consultation paper.

    Have your say

    IHACPA encourages you to share your experience and advice on aged care pricing. Your input will help IHACPA provide pricing advice that meets the needs of the aged care sector and accurately reflects the cost of delivering safe and high-quality services.

    Our consultation covers several key areas, including:

    • pricing policy principles
    • data and information requirements
    • development of unit prices for the Support at Home service list
    • pricing methodology and indexation
    • price benchmarking and adjustments.

    Ways to submit feedback

    IHACPA want to hear from a range of voices from across the aged care sector. Aged care providers, representative organisations and experts, government, peak bodies, older people, families, carers, and the general public are all encouraged to take part.

    Submit your feedback in a way that works for you.

    You don’t need to respond to all the questions listed in the consultation paper. Even if you only want to respond to just one or two questions, IHACPA still want to hear from you.  

    Submissions are open until 5pm AEDT Friday 25 October 2024. 

    If you have any questions about making a submission, please contact submissions.ihacpa@ihacpa.gov.au.

    Additional resources

    About your submission

    Unless you specifically request that your submission or parts of your submission should not be released, all submissions will be published on the IHACPA website. IHACPA retain the right not to publish any submissions, or part thereof, where they consider it appropriate to do so. 

    Personal contact details for all submissions will be removed or redacted from each submission before they are published on our website. Your information will be stored securely and used in accordance with IHACPA’s Privacy Policy.