CHSP Provider Hub

To support the development of the pricing advice to government, IHACPA are seeking feedback on the proposed approach, methodology and principles in their consultation paper.

Have your say

IHACPA encourages you to share your experience and advice on aged care pricing. Your input will help IHACPA provide pricing advice that meets the needs of the aged care sector and accurately reflects the cost of delivering safe and high-quality services.

Our consultation covers several key areas, including:

• pricing policy principles
• data and information requirements
• development of unit prices for the Support at Home service list
• pricing methodology and indexation
• price benchmarking and adjustments.

Ways to submit feedback

IHACPA want to hear from a range of voices from across the aged care sector. Aged care providers, representative organisations and experts, government, peak bodies, older people, families, carers, and the general public are all encouraged to take part.

Submit your feedback in a way that works for you.

• Online: Complete the online submission form
• Email: Download a form and email to submissions.ihacpa@ihacpa.gov.au
• Post: IHACPA PO Box 483, Darlinghurst NSW 1300

You don’t need to respond to all the questions listed in the consultation paper. Even if you only want to respond to just one or two questions, IHACPA still want to hear from you.  

Submissions are open until 5pm AEDT Friday 25 October 2024. 

If you have any questions about making a submission, please contact submissions.ihacpa@ihacpa.gov.au.

Additional resources

• Consultation Paper on the Pricing Approach for the Support at Home Service List 2025–26 (HTML version)
• Support at Home pricing fact sheet
• Support at Home pricing FAQs
• Department of Health and Aged Care Support at Home fact sheet and webinars
• Department of Health and Aged Care’s Support at Home program web page
• Department of Health and Aged Care’s Support at Home service list
• Department of Health and Aged Care’s public consultation on the new Aged Care Act – stage 1

About your submission

Unless you specifically request that your submission or parts of your submission should not be released, all submissions will be published on the IHACPA website. IHACPA retain the right not to publish any submissions, or part thereof, where they consider it appropriate to do so. 

Personal contact details for all submissions will be removed or redacted from each submission before they are published on our website. Your information will be stored securely and used in accordance with IHACPA’s Privacy Policy.