CHSP Provider Hub

The Aged Care Quality and Safety Commission is currently consulting on new charging arrangements.

The Commission is seeking feedback on the proposed new charging arrangements for providers who wish to register, renew or vary their registration so that they can provide advice to the Government. Consultation closes 1 April 2025.

Consultation on the proposed new charging arrangements

The introduction of the new Aged Care Act (new Act) on 1 July 2025 means changes to the regulatory activities we undertake, requiring new charging arrangements. They currently charge fees to assess applications for new aged care providers and for accrediting and auditing residential aged care services. To support advice to Government, the Commission has suggested the activities and fees that might be charged for under the new Act. They are now seeking your views on these proposed arrangements.

Consultation information

These proposed charging arrangements have been described in a Consultation Paper that covers:

• the activities we currently charge for
• details on the activities that are proposed to be charged for:
• becoming a registered provider and renewing or varying a provider registration
• proposed fees and how we calculated them
• proposed fee waivers and who would be eligible for them
• financial estimates for our costs and revenue relating to the activities proposed for cost recovery
• estimated volumes of the activities we are proposing to charge for.

Cost Recovery

Cost Recovery involves government agencies charging non-government organisations some or all the costs of a specific government activity. This may include providing goods, services or regulation, or a combination of these. This approach is outlined and authorised in the Australian Government’s overarching Cost Recovery Policy and Charging Framework. They currently recover costs by charging fees to assess some applicants to become registered aged care providers. They also charge fees to audit residential aged care homes. Their proposed new cost recovery arrangements aim to be fair and robust. Their proposed fee waivers are intended to support providers to enter, operate and remain in the market.

Provide feedback

The Commission welcomes responses from providers, aged care workers, older people and their representatives, or anyone with an interest in the aged care sector. Your feedback will be used to understand the impact of the proposed new fees and help shape advice to Government on the fees and waivers that will apply to Commission activity from 1 July 2025.

Before submitting your feedback, please download and read:

• the Cost Recovery Consultation Paper and
• our Guide covering the key information and changes.

You can provide feedback via the Feedback Form or written submissions can be emailed to CR.consultation@agedcarequality.gov.au

If you have read the Consultation Paper and Guide and still have questions, please call the Commission on 1800 951 822 (9am to 5pm, Monday to Friday).

Consultation documents

• Cost Recovery Consultation Paper
• Guide to the Cost Recovery Consultation Paper
• Feedback Form.

More information

• View the current Cost Recovery Implementation Statement for accreditation services 2024-25
• View the current Cost Recovery Implementation Statement – applications for aged care approved provider status 2024-25
• View the Australian Government Cost Recovery Policy and Australian Government Charging Framework
• View the new Registration categories
• Read our Provider Registration Policy

Supporting information

• Cost Recovery Implementation Statement for accreditation services 2024-25
• Cost Recovery Implementation Statement – applications for aged care approved provider status 2024-25
• Australian Government Cost Recovery Policy
• Australian Government Charging Framework.