Council on the Ageing (COTA) Queensland is delivering a Reform Ready Practical Webinar Series for CHSP Providers

Session 2 will focus on Successfully Implementing a Home Care ITC Platform

Council on the Ageing (COTA) Queensland, in collaboration with Enkindle Consulting & Three Digital, invites you to a practical webinar on how to successfully implement a Home Care Client Management System (CMS).

When done well, a new CMS can improve workforce communication, enhance the client experience, streamline rostering and logistics plus support business growth. This session will walk you through the critical steps for a smooth, structured implementation.

• Thursday, 29 May 2025
• 12 to 2 pm AEST
• Online - this session will not be recorded
• Register here
• Flyer

What’s Covered

• How to set up your implementation project for success
• Project governance structures
• Key roles & responsibilities
• Change management planning
• Stages of implementation – from preparation to go-live
• What to expect at go-live & during roll-out
• Ongoing support & what’s needed post go-live

Who Should Attend: Senior leaders & IT managers working in CHSP-funded aged care & planning or implementing a new CMS. 

Contact us on CHSPSectorsupport@cotaqld.org.au or 0457 650 762 for more information.

Funded by the Australian Government Department of Health and Aged Care. Although funding for this training has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.