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The Home Care Client Management System (CMS) Solutions: A 2024 Evaluation and Guide has been released

Earlier this year we provided you with an ITC Toolkit - A Practical Guide to Implementing a home care Client Management System (CMS). CHSP Providers have found this toolkit useful, with step by step instructions on how best to source and implement a home care client management system.

A second report has now been released - The Home Care Client Management System (CMS) Solutions: A 2024 Evaluation and Guide. This report consolidates information on eleven leading Home Care Client Management System (CMS) solutions for the home care sector in Australia. With the increasing demand for high-quality aged care services, selecting the right CMS is critical for providers to ensure efficient operations and optimal service delivery. Each software application has been evaluated according to multiple criteria, including functionality, user-friendliness, technology integration, and industry compliance. By providing a comprehensive analysis, this report aims to help guide home care providers in understanding the various capabilities of Home Care CMS solutions in the market and assist them in making better-informed decisions on their CMS selection. This will enhance their service delivery, streamline administrative tasks, and ultimately improve the quality of care for their clients.

This report was funded by Sector Support and Development partners from New South Wales— Central Coast, Central West, Inner West Sydney, South West Sydney, Orana Far West, and aims to provide a valuable resource for the sector, by offering comprehensive information and analysis to aid in the decision-making processes involved in selecting a new home care CMS solution.

It is a downloadable document, ensuring recipients are advised if any updates or changes are made to the document. With that in mind, please do not distribute the actual document but feel free to share the download link: https://innerwestagedcareservices.org.au/page/itc-evaluation-report-for-ssd

This document is not to be published on websites or directly distributed.

If you have any questions regarding this report, you can contact NSW Central Coast SSD jodi.livesley@wesleymission.org.au

You can view the recording of the Launch Webinar here.

The COTA Queensland Sector Support and Development Team would love to hear from you about the usefulness of this report, and how you have used it within your service - CHSPSectorSupport@cotaqld.org.au