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Sherryn DaviesProject Officer - Community and Stakeholder Engagement
COTA Queensland -
Gillian MyersSector Support and Development
COTA Queensland
Serious Incident Reporting Scheme (SIRS) - All home care providers (including CHSP Providers) needed to have implemented SIRS on 1 December 2022. Please ensure that you are complying with this requirement. Guidance documents are available here.
Code of Conduct - Staff within RACFs and HCP Providers need to abide by the new Code of Conduct. CHSP Providers are exempt at the moment, though we encourage you to view these documents when you review your procedures, policies and recruitment processes. This will likely be a requirement of staff to abide by when Support at Home Commences on 1 July 2024. View the Code of Conduct documentation here. You can currently register for ALIS courses at no cost - the Code of Conduct Course is available here.
Aged Care Register of Banning Orders - click here for information and to see the Banning Orders table in force
The Aged Care Quality and Safety Commission has a range of tools and powers to deal with behaviour that is inconsistent with the Code of Conduct for Aged Care (the Code), and to respond to providers who fail to take reasonable steps to ensure their workers and governing persons comply with the Code.
A banning order is a form of enforcement action which prohibits or restricts a person from engaging in, providing or being involved in the provision of aged care. This order may ban a person permanently or for a specified period.
Banning orders are considered the Commission’s most serious enforcement action in relation to individuals and will therefore only be appropriate for the most serious cases of poor conduct of an individual or when an individual is not suitable to be involved or engaged in aged care.
We encourage you to cross-reference against the Banning Orders table in force when conducting recruitment.
We encourage you to attend these webinars | information sessions | training opportunities relevant to CHSP Providers.
Click on View All to see all upcoming events.
COTA Queensland will regularly update the Latest News, Useful Links and Key Resources sections. We will also be active participants in the Forums.
To automatically receive updates, where relevant, click on the "Follow Project" button.
COTA Queensland will also alert you to updates via a regular enewsletter. As a member of this Community of Practice you will automatically receive this enewsletters. If you would prefer not to receive these, please advise sherryn.davies@cotaqld.org.au or paul.gabbert@cotaqld.org.au.
As part of COTA Queensland's role in CHSP Sector Support and Development, COTA Queensland may summarise themes, challenges, support needs and innovation identified within this Community of Practice for advocacy purposes with government and other organised. This information will be de-identified.
You can seek access and correct your personal information by contacting us on 07 3316 2999 or by emailing info@cotaqld.org.au.
All information collected in the hub is stored in a secure data centred located in Sydney, Australia. Physical, technical and administrative systems and processes are in place to safeguard your data and personal information. Your information is held confidentially by us, COTA Queensland, and is not shared with, transferred or sold to other parties, without your explicit consent unless we are required to by law. Read our Privacy Statement for more information.
Your personal information, including email address, is only collected when you elect to participate in an online consultation or submit an online form. Only COTA Queensland has access to your personal information and any data/comments collected. Read our Privacy Statement for more information.
No. We work with all representatives and parties to promote positive outcomes for Queenslanders. We are not affiliated with any political party.