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CHSP Provider Community of Practice Hub

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  • Government Update

    CHSP 2024-25 Manual - 1 July update

    The Department of Health and Aged care have updated the CHSP Manual.

    This 2024–2025 manual provides an overview of the CHSP, including the service types it funds and requirements for delivering those services. It is for CHSP providers to use, and forms part of their CHSP grant agreement.

    The CHSP Manual 2024–2025 has been updated to reflect minor changes to policy and program requirements and has had a formatting update with a view to make the manual more reader friendly. This version supersedes previous versions.

    Updates include, but are not limited to:

    • the inclusion of Aged Care Reform information
    • eligibility and waitlists
    • domestic assistance, Goods, Equipment and Assistive Technology, meals and nursing
    • consideration of carers
    • sector support and development
    • MMM loadings
    • flexibility provisions
    • quality and complaints
    • Serious Incident Response Scheme
    • financial responsibilties
    • compliance
    • reporting

    Be sure to familiarise yourself with the updated manual. Access the manual here.

    • CHSP Provider Manual
    • Appendix A - Context and history of the CHSP
    • Appendix B - Embedding wellness and reablement in the CHSP
    • Appendix C - Commonwealth Home Support Programme (CHSP) contacts, supports and resources
    • Appendix D - CHSP client and carer supports, resources and information
    • Appendix E - CHSP Police Certificate Guidelines
    • Appendix F - Guide to the National CHSP Client Contribution Framework
    • Appendix G - CHSP National Unit Price Ranges and reasonable client contributions
    • Appendix H - CHSP Compliance Framework 2024–25
    • Appendix I - CHSP service catalogue
    • Appendix J - CHSP Community Transport Pricing Pilot - This appendix is coming soon
    • Summary of changes to the CHSP Manual 2024–2025



    Created On :  01 July 2024

Who's Listening

  • Sherryn Davies
    Project Officer - Community and Stakeholder Engagement
    COTA Queensland
  • Gillian Myers
    Sector Support and Development
    COTA Queensland

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COTA Queensland will regularly update the Latest News, Useful Links and Key Resources sections. We will also be active participants in the Forums.

To automatically receive updates, where relevant, click on the "Follow Project" button.

COTA Queensland will also alert you to updates via a regular enewsletter. As a member of this Community of Practice you will automatically receive this enewsletters. If you would prefer not to receive these, please advise sherryn.davies@cotaqld.org.au or paul.gabbert@cotaqld.org.au. 

As part of COTA Queensland's role in CHSP Sector Support and Development, COTA Queensland may summarise themes, challenges, support needs and innovation identified within this Community of Practice for advocacy purposes with government and other organised. This information will be de-identified.

You can seek access and correct your personal information by contacting us on 07 3316 2999 or by emailing info@cotaqld.org.au. 

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