CHSP Provider Hub

The Australian Government invites feedback on the design of a national registration scheme to support personal care workers working in aged care.

This includes new training and minimum qualifications that workers will need to have. The scheme will help grow a stronger and more skilled aged care workforce. It will make sure personal care workers are better valued for their role and give them more professional development opportunities and better conditions. It will also play an important role in making sure aged care is a safe place for older people.

The Government wants to hear from:

• older people, their friends, family and supporters
• advocates
• providers
• workers
• training organisations.

You can have your say by completing a short survey or sending a written submission by email.

The consultation is open from 18 February to 17 April 2025.

You can read more on the Department of Health and Aged Care’s consultation page.

Join the panels to have your say

Are you interested in opportunities to participate in consultations, workshops and other engagement opportunities to give your feedback?

* Consumers and Families Panel

The Consumers and Families Panel helps improve aged care through feedback from people who currently use or are considering using aged care services, their carers and family members. As a member of the panel, you can:

• share what matters to you
• provide feedback on aged care projects, resources and services
• help improve how we regulate aged care.

Panel members can take part in different ways, including by email, over the phone, or in meetings (online or in person). If you want to join this panel, you can register online or complete a form.

* Provider and workers engagement register

The Provider and workers engagement register is a way for aged care providers and workers to share their expertise and experience to support aged care reform. You can take part as a provider representative, aged care staff member, or both. As a member of the engagement register, you can:

• share your views
• help shape processes and resources
• contribute to improving how we regulate aged care.

If you would like to join this panel, you can register online.

For more information about how to get involved visit our Consultation and Engagement Hub or email engagement@agedcarequality.gov.au.