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  • Preparing for reform - Client Transition

    Preparing for reform - Client Transition: is your client information up to date?

    The following questions have been taken from the Department of Health and Aged Care's Fact Sheet 1.

    • Ensure all clients exist in the portal
    • Client consent has been obtained to share their information with the Department via MAC
    • Demographic information is complete
    • Service referral against your active outlet
    • Services received are listed with details of delivery and frequency
    • What plans does your organisation have to address any information gaps?
    • What are the key questions clients are asking about the transition?
    • Are any records still paper based, what will it take to digitise these?