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  • Preparing for reform - Regulatory Framework, Care Management and Service Level Data

    The following questions have been taken from the Department of Health and Aged Care's Fact Sheet 1.

    Steps and considerations to help you prepare

    Regulatory Framework: ensuring providers are up to date with existing requirements and information accessibility

    • Are you up to date with existing requirements and is the information readily available?
    • Confirm your processes and information is up to date and is readily available such as police checks, APRA registration details etc
    • Is your organisation able to easily extract data for regulatory reporting purposes?

    Care Management: current provision of care management for clients

    • Do you undertake care management for clients?
      • If so, how much time does care management take?
      • Do you have dedicated resources?

    Service Level Data: client data management

    • How do you receive referrals?
    • Where do you hold the individual client information and service bookings, is it easily extracted?
    • Are you actively using the My Aged Care (MAC) Provider Portal?