CHSP Provider Hub

The following questions have been taken from the Department of Health and Aged Care's Fact Sheet 1.

Steps and considerations to help you prepare

Regulatory Framework: ensuring providers are up to date with existing requirements and information accessibility

• Are you up to date with existing requirements and is the information readily available?
• Confirm your processes and information is up to date and is readily available such as police checks, APRA registration details etc
• Is your organisation able to easily extract data for regulatory reporting purposes?

Care Management: current provision of care management for clients

• Do you undertake care management for clients?
  • If so, how much time does care management take?
  • Do you have dedicated resources?

Service Level Data: client data management

• How do you receive referrals?
• Where do you hold the individual client information and service bookings, is it easily extracted?
• Are you actively using the My Aged Care (MAC) Provider Portal?