Seniors Social Isolation Provider Hub

Quickly access directories and resources to support your work, including local services, guest speakers, multicultural resources, community groups, and national initiatives, all in one place to help you connect, refer, and collaborate.

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Ask Izzy to search over 450,000 support services. Ask Izzy is powered by Infoxchange, a not-for-profit social enterprise that has been delivering technology for social justice for over 30 years.

Western Queensland PHN, in partnership with the Australian Government and key agencies, has launched the Central West Queensland (CWQ) Service Provider Directories. The service provider directories cover Barcaldine, Barcoo, Blackall Tambo, Boulia, Diamantina, Longreach, and Winton

The localised directories aim to make it easier for residents, carers, and service providers to access and connect with local healthcare, aged care, disability, and veterans’ services. They include both in-person and outreach services tailored to the specific needs of each community.

This initiative is part of a national trial, with Western Queensland PHN as one of six trial sites. It supports local communities to identifying their care needs, design sustainable solutions, and tailor services to better meet demand

The Directory of Community Education Providers previously called the Guest Speakers List, is a resource provided by UnitingCare Seniors Enquiry Line. It aims to connect those looking for guest speakers or organisations to host information sessions or present to their seniors/community groups. 

People like you are making their communities more friendly for people living with dementia. Find a Dementia Friendly Community near you, or get inspired to start your own

Find Connection Near You!  Search the Ending Loneliness Together directory to find connection online or in your local community. .

• Search for yourself, a friend or family member, or someone you provide a service to.
• Search for online services and help at home, community activities, health care providers, and crisis support. 
• Search by Suburb 
• Add your service to the directory. 

All your answers are private and anonymous. 

This Queensland Government web page provides links to a wide range of general community groups, children's playgroups, groups for young people, LGBTIQA+ groups, Seniors groups and Multicultural groups.  It also includes links to other community directories and events. 

Find a community group | Community support | Queensland Government

My Community Directory is the one place people go to find community services and events so they can understand what's happening in their local community.

Use the map or the links provided to view the various Community Directories currently available. Alternatively, just use the search fields at the top of the page to find what you are looking for.

It lists organisations that provide services that are free or subsidised to the public in thousands of locations across Australia. These services are aligned into various Community Directories

Are you looking for a culturally and linguistically diverse community organisation?

The Queensland Multicultural Resource Directory lists organisations that offer information, advice, support and networking opportunities.

There's also an opportunity to add your organisation to the directory. 

Seniors Social Isolation Provider Community of Practice (SSIP-CoP)

The SSIP-CoP brings together Queensland Government-funded Seniors Social Isolation Services to strengthen their capability, share expertise, and improve outcomes for older people across Queensland.

Bi-monthly meetings are held on the third Wednesday of the month from 2:00–3:00 pm (via Zoom) and feature invited speakers on topics aligned with sector priorities and COTA Queensland's social media plan.

Participation in the SSIP-CoP is actively encouraged as it supports providers to enhance service quality, implement best practice, and strengthen sector-wide capability, ultimately improving outcomes for older people. Providers are invited to present their experiences, innovations and best-practice approaches, contributing to shared learning and continuous improvement across the sector. Between sessions, the SSIP Hub provides an online space for ongoing collaboration, resource sharing, and discussion. 

All CoPs are facilitated by Karen Wilson, Executive Officer, Seniors Social Isolation Peak Services Program and begin with an Acknowledgement of Country. To support accessibility and flexible participation, sessions are recorded and made available on the SSIP Hub within a month, along with brief notes to support reflection, ongoing discussion, and collaboration.

To accommodate varying work schedules, additional opportunities are offered throughout the year, generally on Thurdays from 12-1pm, as below: 

🎤🌟Interested in being a Guest Speaker or sharing a Good News Story? 

We'd love to hear from you! Reach out to: karen.wilson@cotaqld.org.au to get involved.

🗎 Download the Terms of Reference (updated 31/3/26)

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🗎 Agendas are available to download in Adobe PDF format at least 1 week prior to the meeting. To view and download them, you'll need the latest version of Adobe Acrobat Reader installed.

2026 Schedule 

2025 Schedule

2024 Schedule

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🗎 All documents are available in Adobe PDF.  To view and download them, you'll need the latest version of Adobe Acrobat Reader installed. 

▶️ All recordings are available on YouTube (unless otherwise stated). 

🔗All links open in a new window, so you can explore the resources without losing your place 

🗎 All documents are available in Adobe PDF.  To view and download them, you'll need the latest version of Adobe Acrobat Reader installed. 

▶️ All recordings are available on YouTube (unless otherwise stated). 

🔗All links open in a new window, so you can explore the resources without losing your place 

🗎 All documents are available in Adobe PDF.  To view and download them, you'll need the latest version of Adobe Acrobat Reader installed. 

▶️ All recordings are available on YouTube (unless otherwise stated). 

🔗All links open in a new window, so you can explore the resources without losing your place 

Note! The Seniors Social Isolation Prevention Peak Body was established by Council on the Ageing (COTA) Queensland in October 2024. Providers who participated in the Seniors Peak Community of Practice before this date can request copies of past meeting minutes by emailing: karen.wilson@cotaqld.org.au 

Discover funding opportunities to strengthen your programs and services 

Visit Grants - QCOSS for a list of regularly updated national, state, and local grants, including initiatives that support diverse and inclusive communities. 

See also:

• Australian Goverment GrantConnect
• Queensland Government Grants Funder
• Queensland Seniors Month - Grants
• Foundation for Rural & Regional Renewal (FRRR)
• Indigenous Councils Funding Program 2025-26

Across Queensland, many councils offer grants that help older people stay socially active and connected.

Click the Local Council Grants tab below to explore links to their funding pages.

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Find local council funding to support programs that connect and engage older people.

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Far North Queensland

• Cairns Regional Council
• Cassowary Coast Regional Council
• Cook Shire Council
• Douglas Shire Council
• Hinchinbrook Shire Council
• Mapoon Aboriginal Shire Council
• Mareeba Shire Council
• Northern Peninsula Area Regional Council
• Tablelands Regional Council
• Torres Strait Island Regional Council
• Yarrabah Aboriginal Shire Council

North Queensland

• Burdekin Shire Council
• Charters Towers Regional Council
• Flinders Shire Council
• Mackay Regional Council
• Shire of Etheridge
• Townsville City Council
• Whitsunday Regional Council

Central Queensland

• Banana Shire Council
• Barcaldine Regional Council
• Longreach Regional Council
• Livingstone Shire Council
• Rockhampton Regional Council
• Winton Shire Council

South West Queensland

• Balonne Shire Council
• Blackall-Tambo Regional Council
• Goondiwindi Regional Council
• Ipswich City Council
• Lockyer Valley Regional Council
• Murweh Shire Council
• Maranoa Regional Council
• Paroo Shire Council
• Scenic Rim Regional Council
• Somerset Regional Council
• South Burnett Regional Council
• Southern Downs Regional Council
• Toowoomba Regional Council
• Western Downs Regional Council

North Coast

• Bundaberg Regional Council
• Flinders Shire Council
• Fraser Coast Regional Council
• North Burnett Regional Council
• Noosa Shire Council
• Sunshine Coast Regional Council

Brisbane & Moreton Bay

• Brisbane City Council
• City of Moreton Bay

South East Queensland

• Gold Coast City Council
• Logan City Council
• Redland City Council

Focus: Connect with interagency and network meetings to share knowledge, build partnerships, and enhance services for older Queenslanders

• Project Zero (Central Queensland)
• Queensland Music Trails Implementation Partnerships

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If you know of any interagency meetings or networks in your region, please email the details to: karen.wilson@cotaqld.org.au

Focus: Connect with interagency and network meetings to share knowledge, build partnerships, and enhance services for older Queenslanders

• Cooktown Interagency Network
• Laura Interagency Network
• Douglas Shire Community Agency Network (CAN)
• Wakai Waian Healing (100% Indigenous owned and operated)
• Wujal Wujal Interagency Network
• ​​​​​​Wujal Wujal Justice Group

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If you know of any interagency meetings or networks in your region, please email the details to: karen.wilson@cotaqld.org.au

Focus: Connect with interagency and network meetings to share knowledge, build partnerships, and enhance services for older Queenslanders

•    Collinsville Youth Coalition 
•    Mackay Council Interagency Network 
•    Mackay Elder Abuse Network

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If you know of any interagency meetings or networks in your region, please email the details to: karen.wilson@cotaqld.org.au

Focus: Connect with interagency and network meetings to share knowledge, build partnerships, and enhance services for older Queenslanders

• Dementia Network Sunshine Coast
• Healthy Ageing Partnerships (HAP) Sunshine Coast
• LGBTI+ Community Ageing Network (CAN) Sunshine Coast
• Sunshine Coast Elder Abuse Network

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If you know of any interagency meetings or networks in your region, please email the details to: karen.wilson@cotaqld.org.au

Focus: Connect with interagency and network meetings to share knowledge, build partnerships, and enhance services for older Queenslanders

• Brisbane Valley Interagency Network
• Charleville Interagency Group
• Greater Springfield Regional Connect Network
• Ipswich Disability Interagency Network 
• Ipswich West Moreton Seniors Services Interagency Network
• Kilcoy Interagency Network
• Lockyer Valley Older Persons Network
• Lockyer Valley Interagency Network 
• South West Seniors Games Committee

🔗All links open in a new window, so you can explore the resources without losing your place

If you know of any interagency meetings or networks in your region, please email the details to: karen.wilson@cotaqld.org.au

Focus: Connect with interagency and network meetings to share knowledge, build partnerships, and enhance services for older Queenslanders

• City of Logan Community Networks
• Fassifern Interagency Network
• Scenic Rim Interagency Network 
• West Moreton Interagency Network

🔗All links open in a new window, so you can explore the resources without losing your place

If you know of any interagency meetings or networks in your region, please email the details to: karen.wilson@cotaqld.org.au

Focus: Connect with interagency and network meetings to share knowledge, build partnerships, and enhance services for older Queenslanders

• Brisbane Central Interagency Network
• City of Moreton Bay Community Network Meetings

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If you know of any interagency meetings or networks in your region, please email the details to: karen.wilson@cotaqld.org.au

Online Free Self-Paced Learning and Development Opportunities for Providers

Access a range of free, self-paced online resources to strengthen skills, knowledge, and service delivery across key areas.

If you are aware of other free training opportunities, please email the details to: karen.wilson@cotaqld.org.au

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Listen to expert discussions, practical insights, and real-life stories that help providers build knowledge and improve support for older people.

• COTA Queensland SNACK Podcasts (Some New Aged Care Knowledge) 
• Elder Abuse Action Australia Podcast Series
• My Queensland Volunteer Story Episodes

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Welcome to the SSIP Hub User Guides. These resources are designed to help you get started and make the most of the Hub. Inside, you’ll find simple step-by-step instructions for key tasks such as registering, logging in, and accessing events and discussion forums. Whether you’re new to the Hub or just need a quick refresher, these guides are here to support you every step of the way.

• Getting Started: Register for the SSIP Hub and Quick Access

🗎 The Guides are available to download in Adobe PDF format. To view and download them, you'll need the latest version of Adobe Acrobat Reader installed.

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Training sessions organised by COTA Queensland and identified through surveys and provider feedback. These sessions support individuals and organisations through skills development, knowledge sharing, and best practice approaches in working with older people and communities.

🗎 All documents are available in Adobe PDF  ▶️ All recordings are on YouTube. To view and download PDF documents you'll need the latest version of Adobe Acrobat Reader installed.

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Practical insights and learning for providers to build knowledge in supporting older people. These sessions are primarily organised by external organisations and are not run by COTA Queensland, although some are COTA-led. 

Lunch & Learn Webinars

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These resources were first shared via email and are now available as easy-to-access PDFs 📄 for your convenience. To view or download them, you’ll need the latest version of Adobe Acrobat Reader installed.
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• January 2026 (Email)
• February 2026 (Email)
• March 2026 (Email) 
• April 2026 - Newsletter (pdf)

💛 Enjoy catching up on all the news from the Seniors Social Isolation peak!

Delivered by Council on the Ageing (COTA) Queensland in partnership with ADA Australia, the Queensland Public Advocate and local providers between March and October 2025. 

• Download the Event Series Summary report (pdf, 267kb)

Brisbane Event (31/3/25)

• Brisbane Event Summary Report (PDF, 1.1MB). 

World Cafe Insights Reports

• Carers and Social Connections (PDF, 136KB)
• Diverse Voices: Promoting Inclusivity, Connection and Belonging (PDF, 154KB)
• Empowering Older Women Through Connection (PDF, 136KB)
• Fostering Connections through Online Platforms (PDF, 142KB)
• Libraries as Hubs for Social Connection (PDF, 134KB)
• Older Men, Wellbeing and Social Connection (PDF, 136KB)

See also: Emerging themes from the question,  "What does social connection look like to you?" (PDF, 131KB)

Townsville Event (3/9/25)

• Townsville Event Summary Report (PDF, 4.9MB)

World Cafe Insights Reports

• Age-Inclusive Communities: Strengths and Opportunities (PDF, 92KB)
• Building New Connections and Friendships (PDF, 141KB)
• Digital Connections and Healthy Ageing (PDF, 134KB)
• Inclusive Communities: Belonging for Everyone (PDF, 135KB)
• Supporting Older Men to Stay Connected (PDF, 131KB)
• Supporting Safe, Connected and Independent Living (PDF, 143KB)

See also: Digital Graphical Recordings capturing key insights from the day visually (PDF, 4.7MB). Created by Rachel Apelt from Artbalm.

Longreach Event (10/10/25)

• Longreach Event Summary Report (PDF, 5MB). 

World Cafe Insights Reports

• Building Connections and Friendships: In Person and Online (PDF, 180KB)
• Building Inclusive Communities: Collaboration and Partnerships (PDF, 169KB) 
• Thriving at Home and In the Community (PDF, 175KB)
• Supporting Older Men to Stay Connected (PDF, 137KB)

All documents are available in Adobe PDF.  To view and download PDF documents you'll need the latest version of Adobe Acrobat Reader installed. 

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Stay informed with the latest insights from COTA Queensland and the Seniors Social Isolation Peak Services Program. These reports highlight trends, challenges, and opportunities in supporting older people, helping you strengthen your services and deliver meaningful, community-focused programs.  

🗎  Reports are available to download in Adobe PDF format . 

• Seniors Social Isolation Provider Survey - Needs Assessment (Dec 2025) 
• Seniors Social Isolation Provider Survey - Digital Upskilling for Older Adults (April 2026)

To view and download PDF documents you'll need the latest version of Adobe Acrobat Reader installed.

This collection compiles recent reports and assessments from Queensland Primary Health Networks (PHNs), highlighting regional health needs, service gaps, and community priorities. These resources support evidence-based planning, collaboration, and informed decision-making across the sector.

• Brisbane North PHN (BNPHN) Commissioning, Reports & Plans
• Brisbane South PHN (BSPHN) Health Needs Assessment
• Country to Coast Queensland (CCQ) Key Documents
• Darling Downs & West Moreton PHN ((DDWMPHN) Health Needs Assessment
• Gold Coast Primary Health Network (GCPHN) Needs Assessment
• Northern Queensland Primary Health Network (NQPHN) Reports & Plans
• Western Queensland Primary Health Network (WQPHN) Publications & Reports

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These resources help providers across Queensland strengthen services and connect clients with the right supports. Organised by category, they cover a wide range of areas including carer supports, connection and belonging, cultural safety and inclusion, digital access, disability, health and wellbeing, housing, interagency collaboration, safety, legal and financial issues, service navigation, specialist care, and transport. Resources are designed to support diverse groups, including First Nations peoples, CALD communities, carers, older men, people with disability, and LGBTIQA+ older adults, helping providers promote wellbeing, social connection, and reduce isolation.

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Focus: Initiatives that strengthen social connection and community participation by promoting inclusion, wellbeing, active engagement, and access to local support and resources

See also Staying connected in your community | Seniors | Queensland Government

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Focus: Resources, guidance and referral sources to support older adults with diverse needs, including culturally and linguistically diverse (CALD) communities, First Nations peoples, older men, and LGBTIQA+ older adults. This section also covers inclusive practice and intersectionality to ensure equitable access to services and support for all populations.

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Focus: Resources to support everyday living, including transport and mobility, managing bills and utilities, budgeting, and practical “how-to” guidance for day-to-day life.

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Focus: Programs and initiatives that help build digital skills, promote online safety, and provide accessible technology support, enabling older adults to stay connected, confident, and secure in the digital world

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Focus: This section provides a list of referral points, services and resources to help providers support older adults with disability. 

Note! Some organisations offer support across multiple areas; each is listed under its main focus for clarity, but many provide services that span categories.

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Focus: Resources and programs to support older adults’ physical, mental, and social wellbeing, including older men’s mental health, social connection, and active ageing. 

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Focus: Support for providers to help older Queenslanders and Elders access safe housing and respond to situations of homelessness, domestic and family violence, and elder abuse, including crisis support, secure accommodation, and longer-term living options.

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Focus: Resources for carers of older adults, including advocacy, wellbeing and referral support. Primarily for unpaid carers (parents, grandparents, First Nations and CALD communities), with some workforce links for paid carers 

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