Seniors Social Isolation Provider Hub

• Ask Izzy 
• Central West QLD - Service Provider Directory
• Dementia Friendly Community Directory
• Community Education Providers Directory
• Ending Loneliness Together National Directory
• Find a Community Group
• My Community Directory
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• Somerset Regional Council - Community Support Services Directory

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The Seniors Social Isolation Provider Community of Practice (SSIP-CoP) brings together Queensland Government-funded Seniors Social Isolation Services to strengthen their capability, share expertise, and improve outcomes for older people across Queensland.  Meetings are held on the third Wednesday of the month from 2:00–3:00 pm (via Zoom) and feature guest speakers on topics aligned with sector priorities and COTA Queensland's social media plan.

Participation is encouraged to support shared learning, best practice and continuous improvement, strengthening outcomes for older people. Providers are invited to share their experiences, innovations and approaches with others across the sector.

All sessions are facilitated by Karen Wilson, Executive Officer, Seniors Social Isolation Peak Services Program and begin with an Acknowledgement of Country. To support accessibility and flexible participation, sessions are recorded and made available on the SSIP Hub within a month, along with brief notes to support reflection, ongoing discussion, and collaboration.  To accommodate varying work schedules, additional opportunities are offered throughout the year on other days/times.

🎤🌟Interested in being a Guest Speaker or sharing a Good News Story? 

We'd love to hear from you! Reach out to: karen.wilson@cotaqld.org.au to get involved.

🗎 Download the Terms of Reference (updated 31/3/26)

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🗎 Agendas are available to download in Adobe PDF format at least 1 week prior to the meeting. To view and download them, you'll need the latest version of Adobe Acrobat Reader installed.

2026 Schedule 

2025 Schedule

2024 Schedule

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🗎 All documents are available in Adobe PDF.  To view and download them, you'll need the latest version of Adobe Acrobat Reader installed. 

▶️ All recordings are available on YouTube (unless otherwise stated). 

🔗All links open in a new window, so you can explore the resources without losing your place 

🗎 All documents are available in Adobe PDF.  To view and download them, you'll need the latest version of Adobe Acrobat Reader installed. 

▶️ All recordings are available on YouTube (unless otherwise stated). 

🔗All links open in a new window, so you can explore the resources without losing your place 

🗎 All documents are available in Adobe PDF.  To view and download them, you'll need the latest version of Adobe Acrobat Reader installed. 

▶️ All recordings are available on YouTube (unless otherwise stated). 

🔗All links open in a new window, so you can explore the resources without losing your place 

Note! The Seniors Social Isolation Prevention Peak Body was established by Council on the Ageing (COTA) Queensland in October 2024. Providers who participated in the Seniors Peak Community of Practice before this date can request copies of past meeting minutes by emailing: karen.wilson@cotaqld.org.au 

Do you work with people who experience social isolation and loneliness? Do you want professional development opportunities to further develop your skills and join a network of peers from diverse fields?

In response to the Parliamentary Inquiry into Social Isolation and Loneliness (2022), QCOSS, in partnership with the Department of Families, Seniors, Disability Services and Child Safety, has launched a Community of Practice designed for frontline professionals to help build skills and knowledge and create lasting, positive impacts for individuals and communities. 

• Tuesday 29 Sept 2026: - AI, Connection and Loneliness 
• Thursday 25 June 2026: Intergenerational Programs
• Wednesday 29 October 2025: Building Social Connections through Social Prescribing 

Visit QCOSS - YouTube Channel for more information   

Hear what SSIP providers are telling us. This section shares insights and feedback gathered through surveys, consultations and conversations with Seniors Social Isolation Program providers. These shared learnings highlight what’s working, emerging challenges, priorities and opportunities across the sector, helping us better understand and respond to the needs of providers and the communities they support.

• Needs and Opportunities - Survey Findings (December 2025) 
• Digital Upskilling for Older Adults (April 2026)

To view and download PDF documents you'll need the latest version of Adobe Acrobat Reader installed.

In May 2026, COTA Queensland joined ADA Australia’s Aged Care Conversations in Maleny, Gympie and Kingaroy. 

The conversations brought older Queenslanders, service providers and community organisations together to share information, ask questions and explore local support.

The discussions provided valuable community insights  into the experiences, needs and priorities of older people, including the importance of accessible information, social connection and knowing where to find support.  

Download the Community Insights (pdf) to learn more

You'll need the latest version of Adobe Acrobat Reader installed.

Delivered by Council on the Ageing (COTA) Queensland in partnership with ADA Australia, the Queensland Public Advocate and local providers between March and October 2025. 

Read the Reports here!

• Event Series Summary Report (pdf 267kb)
• Brisbane Event Summary Report (pdf 1.1mb). 
• Townsville Event Summary Report (pdf, 4.9mb)
• Longreach Event Summary Report (pdf, 5mb) 

See Digital Graphical Recordings capturing key visual insights from Townsville (pdf, 4.7mb, created by Rachel Apelt from Artbalm.

All documents are available in Adobe PDF.  To view and download PDF documents you'll need the latest version of Adobe Acrobat Reader installed. 

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Discover funding opportunities to strengthen your programs and services 

Visit Grants - QCOSS for a list of regularly updated national, state, and local grants, including initiatives that support diverse and inclusive communities. 

See also:

• Australian Goverment GrantConnect
• Queensland Government Grants Funder
• Queensland Seniors Month - Grants
• Foundation for Rural & Regional Renewal (FRRR)
• Indigenous Councils Funding Program 2025-26

Across Queensland, many councils offer grants that help older people stay socially active and connected.

Click the Local Council Grants tab below to explore links to their funding pages.

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Find local council funding to support programs that connect and engage older people.

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Far North Queensland

• Cairns Regional Council
• Cassowary Coast Regional Council
• Cook Shire Council
• Douglas Shire Council
• Hinchinbrook Shire Council
• Mapoon Aboriginal Shire Council
• Mareeba Shire Council
• Northern Peninsula Area Regional Council
• Tablelands Regional Council
• Torres Strait Island Regional Council
• Yarrabah Aboriginal Shire Council

North Queensland

• Burdekin Shire Council
• Charters Towers Regional Council
• Flinders Shire Council
• Mackay Regional Council
• Shire of Etheridge
• Townsville City Council
• Whitsunday Regional Council

Central Queensland

• Banana Shire Council
• Barcaldine Regional Council
• Longreach Regional Council
• Livingstone Shire Council
• Rockhampton Regional Council
• Winton Shire Council

South West Queensland

• Balonne Shire Council
• Blackall-Tambo Regional Council
• Goondiwindi Regional Council
• Ipswich City Council
• Lockyer Valley Regional Council
• Murweh Shire Council
• Maranoa Regional Council
• Paroo Shire Council
• Scenic Rim Regional Council
• Somerset Regional Council
• South Burnett Regional Council
• Southern Downs Regional Council
• Toowoomba Regional Council
• Western Downs Regional Council

North Coast

• Bundaberg Regional Council
• Flinders Shire Council
• Fraser Coast Regional Council
• North Burnett Regional Council
• Noosa Shire Council
• Sunshine Coast Regional Council

Brisbane & Moreton Bay

• Brisbane City Council
• City of Moreton Bay

South East Queensland

• Gold Coast City Council
• Logan City Council
• Redland City Council

This page provides links to resources and opportunities to strengthen digital capability through technology-based approaches, including online learning, virtual engagement, digital tools and online safety resources.

SSIP Hub Navigation & Support

• Getting Started: Register for the SSIP Hub and Quick Access
• SSIP Hub - Site Map 

Online Learning & Virtual Engagement

• Free online presentations - Be Connected (July to December 2026)
• Free Online Learning - Be Connected

Digital Safety & Scam Awareness

• Scamwatch
• The Little Book of Scams | ACCC

Have a resource or suggestion to share? Please email your ideas to: karen.wilson@cotaqld.org.au 

Access a range of free, self-paced online learning resources to strengthen skills, knowledge, and service delivery across key areas.

Aged Care Reforms

• Webinars and videos - OPAN

Ageism and Age Discrimination

• Let's Talk Ageing Interview Series - AHRC

Community Service Sector Career

• Community Door E-Learning - QCOSS  * NEW

Dementia, Cognitive Health and Brain Injury

• Caring for Someone With Dementia Program - Anglicare
• Concussion in Older Adults Short Course - Connectivity
• Professional Development and Training - Dementia Australia
• Understanding Dementia - UTAS

Grief, Loss & Bereavement

• E-Learning - Griefline

Mental Health, Suicide Prevention and Lived Experience

• Lived-Living Experience Orientation Training - Queensland Mental Health Commission (QMHC)
• Older Persons' Mental Health Webinar Series - Anglicare
• Suicide Prevention for Older People - Anglicare

Reporting

• P2i's Training & Help Centre

Safeguarding, Rights and Mistreatment Prevention

• Lunch & Learn Series - Elder Abuse Action Australia (EAAA)
• SaferSeniors Online Training - An EAAA Project

Social Isolation and Loneliness

• Conversations on Loneliness & Social Isolation - COTA NSW
• Social Isolation and Loneliness Micro-credential - Queensland Government

If you are aware of other free training opportunities, please email the details to: karen.wilson@cotaqld.org.au

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Listen to expert discussions, practical insights, and real-life stories that help providers build knowledge and improve support for older people.

• Brain Injury Podcast - BrainBank Podcast - Synapse
• Breaking the Silence - Elder Abuse Action Australia (EAAA)
• My Queensland Volunteer Story - Volunteering Queensland
• Some New Aged Care Knowledge (SNACK) Podcasts - COTA Queensland

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Training and professional development organised by COTA Queensland, informed by surveys and provider feedback.

🗎 All documents are available in Adobe PDF  ▶️ All recordings are on YouTube. To view and download PDF documents you'll need the latest version of Adobe Acrobat Reader installed.

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These sessions are primarily organised by external organisations and are not run by COTA Queensland, although some are COTA-led. 

Lunch & Learn Webinars

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• Carer Stories - Carers Queensland
• Participant Stories - Carers Queensland

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• Connecting Seniors Series (Podcast Series) - Kintsugi Heroes
• Ending Loneliness Together - Stories
• TOMNET (The Older Men's Network) Toowoomba
• Wynnum 60 & Better Programme Inc

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Stay up to date with Seniors Social Isolation Provider (SSIP) news, resources, events and sector updates through our regular newsletters. Originally shared by email, now available as easy-to-access PDFs! 

• January 2026 (Email)
• February 2026 (Email)
• March 2026 (Email) 
• April 2026 - Newsletter (pdf)
• June 2026 - Newsletter (pdf)
• August 2026 - Newsletter (pdf) 
• September 2026 - Newsletter (pdf) 

📰Share Your Good News Story 🌟

We’d love to hear about the great work happening across SSIP providers. Share a success story, inspiring activity, volunteer contribution or positive outcome from your organisation that you’d like to celebrate and share with others.

Go to the SSIP Hub homepage and scroll down the page to the Submission section to contribution. 

To view and download the Newsletters you'll need the latest version of Adobe Acrobat Reader installed. 

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Services, referral pathways and resources that assist older people and those supporting them to access aged care supports. 

• Care finder program | Australian Government Department of Health, Disability and Ageing
  • List of Care Finder Programs in Queensland
• Home Care Workforce Support Program | COTA Queensland
• My Aged Care
• Services Australia - Mobile Service Centres
• Services Australia - Aged Care Specialist Officers
• Services Australia - Indigenious Service Officers 
• Skills Hubs | Home Care Workforce Training

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Resources to support positive ageing, challenge ageism, and promote age-friendly communities and inclusive practice.

• Age Positive Image Library (Centre for Ageing Better)
• Ageism Awareness Day - 9 October
• EveryAGECounts - Campaign materials
• Every Age Counts - Ageism Advocacy Campaign
• Every Age Counts - Ageism Awareness Stories
• Celebrate Ageing - #OldisBeautiful Campaign
• Celebrate Ageing - TheBiscuitTinProject
• Queensland's Age-Friendly Future

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Resources primarily for unpaid carers of older adults, including advocacy, wellbeing and referral support. 

Carer Support & Guidance

• Arafmi Queensland - Free support for mental health carerse
• Carers Queensland - Peak body representing unpaid carers
• Carer Gateway (Wellways) - Supports carers with their own wellbeing

Culturally Tailored & Targeted Support

• Carers Queensland - First Nations Carer Supports and Resources

Recognition & Awareness

• Carer Stories - Carers Queensland
• UnitingCare - Time for Grandparents

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National, statewide and global initiatives strengthening social connection and community participation through inclusion, wellbeing, and local support.

National Programs and Services

• Chatty Cafe Scheme Australia - reducing loneliness through shared conversations
• Ending Loneliness Together – Imagine a world where everyone feels a sense of connection and belonging
• FriendLine - helping Australians reconnect
• Friends For Good - national organisations focused on reducing loneliness and building social connection
• LiveUp  - social activities to stay active and connected
• The Benevolent Society - community services supporting social connection

Queensland and Local Initiatives

• Cancel Loneliness Campaign - Redcliffe - Moreton Bay 
• Cuppa PLUS - Logan and the Scenic Rim
• Neighbourhood Centres Queensland - statewide network of local community hubs
• Neighbours Every Day - national initiative encouraging everyday neighbourly connection
• Ways To Wellness - Mt Gravatt - SEQ
• Seniors Social Isolation Services - Queensland government funded support programs
• Social Prescribing Initatives in Queensland
• Social Prescribing Programs Near You - ASPIRE Interactive Map

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Resources to support everyday living, including budgeting and financial support, managing bills and utilities, and practical “how-to” guidance for day-to-day life.

Budgeting and Financial 

• Budget planner - Moneysmart.gov.au
• National Debt Helpline
• Queensland Government - Financial advice and support for seniors
• Senior Financial Protection Service (SFPS)
• The Salvation Army Australia

Utilities and Household Costs

• Energy4Seniors Queensland - Help with energy bills and support

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Programs and initiatives that help build digital skills, promote online safety, and provide accessible technology support, enabling older adults to stay connected, confident, and secure in the digital world

Digital Literacy and Online Learning

• Be Connected - Free Online Learning
• Queensland Government - Digital Support Programs and Services
• State Library of Queensland - Digital and You
• State Library Queensland - Public Libraries Connect
• U3A Network Queensland - Lifelong learning for seniors

Online Communities

• Feros Care - Online Community for Seniors
• Inclusee Ltd - A Vibrant Virtual Community

Online Safety & Security

• Australian Government - Educational Pack for Seniors
• Australian Government - Scamwatch
• Australian Government - The Little Book of Scams
• eSafety Commissioner - eSafety Seniors
• eSafety Commissioner - eSafety First Nations
• Have I Been Pwned - check if your email has been compromised in a data breach
• ID Care - Identity Theft and Cyber Support
• Justice Connect - Online Banking Safety
• LiveUp - Using an Online Password Manager
• Queensland Government - Cyber Security

Peer Support

• QDN - Digital Inclusion Peer Support Group

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Resources and programs that promote the physical, mental, emotional, and social wellbeing of older adults, including healthy ageing, chronic condition management, palliative care, grief and bereavement support, crisis support, social connection, and initiatives that support older men.

Chronic Conditions and Support Services

• Alzheimer's Queensland
• Cancer Council Queensland
• Dementia Australia
• Diabetes Australia
• Diabetes Yarning - All About Diabetes 
• Health Consumers Queensland 
• Heart Foundation
• Palliative Care Queensland
• Queensland Alliance for Mental Health

Gambling Help

• UnitingCare Gambing Help

Grief and Bereavement

• Grief and Bereavement Service (Queensland Health)
• Griefline - Grief Support - You're Not Alone

Healthy Ageing 

• CheckUP (Queensland Health Equity Network)
• Discover Your Path to Healthy Ageing (LiveUp)
• Health and Wellbeing Programs and Projects
• Keep Able
• LiveUp | Supporting Healthy Ageing
• Meals on Wheels Queensland
• My Health for Life
• QCWA Country Kitchens
• Resources and Health Tools for Healthy Ageing (LiveUp)
• Wellness My Way​​​​​

Mens Health & Wellbeing

• Circle Of Men (South East Qld)
• Mankind Project Australia
• MensLine Australia
• Mens Wellbeing Inc
• Movember Conversations: Practicing Skills
• Older Men Unlimited (OMU) Maryborough and Hervey Bay
• Queensland Men's Shed Association
• The Complete Men Foundation (Gold Coast)
• The Men's Table
• TOMNET - The Older Men's Network (Toowoomba/Regional Qld)

Mental Health, Wellbeing & Crisis Support 

• A Practical Guide to Managing Difficult Calls - COTA Queensland (pdf)
• Australian Psychological Society | APS
• Beyond Blue: A Guide To What Works For Anxiety (pdf)
• Beyond Blue: A Guide To What Works For Depression (pdf)
• Crisis Contacts - Queensland Mental Health Commission
• Dear Mind - Your Mental Wellbeing
• Directory - Mental Health Organisations
• Directory - Suicide Prevention Initiatives
• Embrace Multicultural Mental Health
• First Nations' Wellbeing - Queensland Mental Health Commission
• 5 Ways To Wellbeing - Five Ways To Wellbeing Australia | Home
• How To Ask R U OK At Work: A Practical Guide For The Workplace (pdf)
• How to get help with your mental health
• Metro North Mental Health Recovery Support Resources Prospectus
• Smiling Mind - Mental Fitness Toolkit
• Step With You - Open Minds (Ipswich and Somerset regions) 
• Wheel of Wellbeing - QMHC (pdf) 

Nature-Based Initiatives

• Cycling without Age Australia
• Heart Foundation Walking
• Outdoors Queensland
• Parkrun Australia

Primary Health Networks (PHNs)

• Brisbane North PHN - Aged and Community Care 
• Brisbane South PHN - Older Persons Health 
• CQ, Wide Bay and Sunshine Coast PHN - Healthy Ageing
• Darling Downs & Wester Moreton PHN - Improving the Health of Older Australians 
• Gold Coast PHN - Aged and Palliative Care Services
• North Queensland PHN - Older Persons Health 
• Western Queensland PHN - Older Persons Health

Service Navigation and Referrals

• Queensland Health - Public Health and Wellbeing
• Information, Support and Services for Older People
• Seniors Enquiry Line

Social Prescribing Resources

• Australian Social Prescribing Institute of Research and Education (ASPIRE)
• Social Prescribing Initatives in Queensland
• Social Prescribing Programs Near You - ASPIRE Interactive Map

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Resources to support inclusive, culturally safe services and improve wellbeing, access and social connection for older people from diverse backgrounds.

► Aboriginal and Torres Strait Islander Peoples

► Multicultural Communities

► LGBTIQ+ Communities

► Disability, Neurodiversity & Accessibility

► Inclusive Practice & Intersectionality 

Aboriginal and Torres Strait Islander Peoples

First Nations-led services, cultural safety, community connection, reconciliation and social and emotional wellbeing.

• 2Spirits - Aboriginal and Torres Strait Islander Corporation
• Australians Together - Connecting locally with First Nations Communities
• Cultural Awareness, Heritage and the Arts - qld.gov.au
• Dardi Munwurro - Building Stronger Families & Safer Communities
• Engage Institute - Community Engagement Guidelines
• Five Bridges - Programs
• Iyarn - Online Platform
• LiveUp - First Nations Resources
• National NAIDOC Week - Educational Resources
• National Reconciliation Week
• National Wellbeing Alliance - Building Stronger Futures with Culturally Informed Support
• Services Australia - Indigenous Service Officers
• Reconcilation Australia - Community Truth-telling Pathways
• State Library Queensland - First Nations Cultures
• Wellmob - Healing our Way
• Yarns Heal  - Suicide Prevention Campaign

Multicultural Communities

Culturally responsive services, multicultural wellbeing, community engagement and accessible resources.

• AMPARO Advocacy Inc
• ECCQ Resources
• LiveUp - Resources in your Language
• Wellways - Engaging Communities
• World Wellness Group - Health & Wellbeing Groups 

LGBTIQ+ Communities 

Inclusive ageing, health and wellbeing, social connection, peer support and service navigation.

• Home Care Workforce Support Program Queensland - LGBTIQ+ Resources
• QLife - Support and Referrals
• Queensland Council for LGBTI Health - LGBTI Seniors Visiting Service
• Val’s LGBTI Ageing & Aged Care - Rural Rainbows

Disability, Neurodiversity & Accessibility

Accessible programs, inclusive communication, sensory needs, disability support and removing barriers to participation.

Advocacy, Rights & Information

• ADA Australia
• Older Persons Advocacy Network (OPAN)
• Queenslanders With Disability Network (QND)

Accessibility & Independent Living

• Guide Dogs Queensland
• LifeTec Australia
• LiveUp - Assistive Products
• SeeWay - Navigating Life with Some Vision Loss
• Vision Australia - Technology Resources 

Disability, Neurodiversity & Inclusive Participation

• Autism Queensland
• Hidden Disabilities (Sunflower)
• Synapse (Australia's Brain Injury Organisation)

Sensory & Communication Siupports

• Better Hearing Australia
• Deaf Connect
• Hearing Australia
• National Relay Service (NRS)

Peer & Lived Experience

• Carers Queensland
• Mental Health Lived Experience Peak Queensland (MHLEPQ)
• Queenslanders With Disability Network (QND)

Inclusive Practice & Intersectionality

Resources addressing overlapping identities, discrimination, barriers to access and inclusive service delivery.

• Full Stop Australia - Rainbow Sexual, Domestic and Family Violence
• Queensland Positive People - Aged Care Navigation
• Queensland Positive People - Better Connect+
• Queensland Positive People - Resources
• Queensland Positive People - Social Connection and Groups

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Support for providers to help older Queenslanders and Elders access safe housing and respond to situations of homelessness, domestic and family violence, and elder abuse, including crisis support, secure accommodation, and longer-term living options.

Advocacy and Policy

• Association of Residents of Queensland Retirement Villages (ARQRV)
• Poverty in Brisbane: 2025 Factsheet
• Q Shelter - Because home matters

Domestic and Family Violence

• Micah Projects
• Dardi Munwurro (Building Stronger Families & Safer Communities)
• DV Connect
• Rainbow Sexual, Domestic and Family Violence
• Women’s Legal Service Queensland
• 1800RESPECT

Elder Abuse

• Compass - Guiding Action on Elder Abuse
• EAPU Elder Abuse Helpline

Guides

• Language Guide - Q Shelter

Housing Models and Initiatives

• Better Together Housing (Sunshine Coast)
• GrandSchools - Australian Institute for Intergenerational Practice
• Intergenerational Pride Housing: Reducing Loneliness and Housing Insecurity Across LGBTI+ Generations | NARI Ltd (Webinar)
• Sharing with Friends: Affordable Co-Housing for Vulnerable Older Women

Information and Referrals

• Homeless Hotline
• Housing Older Women's Support Service (HOWSS) - Footprints Community
• Supported Accommodation Providers Association (SAPA)
• The Forgotten Women - Help Her Home - Wynnum, Brisbane

Legal and Safety Matters

• Legal Aid Queensland
• Legal Services for Seniors
• Services Australia - Elder Safety
• Seniors Legal and Support Service

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International and Global Initiatives

• Global Initative on Loneliness and Connection (GILC) 
• LinkedIn - Social Connection Collective
• LinkedIn - Social Connection Collective (Australia/Pacific Regional Connect) LinkedIn

Resources and services that support safe, accessible, and affordable transport options to help older adults maintain independence, stay connected, and participate in their communities.

Community and Assisted Transport Services

• Brisbane City Council - Council Cabs - subsidised door-to-door transport for eligible residents
• Car Free Me Program - support independence and alternative transport options for older adults
• Driving Miss Daisy - companion driven transport and support for appointments and social outings 
• STAR Community Services - community transport and support for older adults 
• St John Queensland - transport services to support people to maintain independence and connection to their community 
• Uber Assist - accessible rides with drivers trained to support passengers with mobility needs 

Driving, Road Safety and Licencing 

• Queensland Government - Age and driving
• Queensland Traffic - Road condition information
• RACQ - Older driver programs
• Road Safety - Emergency services and safety

Fuel Efficiency

• Queensland Treasury - Fuel price apps and websites
• Coast to Country Qld - Fuel pressures: supporting regional preparedness

Guides and Information

• ACME - Transport For Seniors: A Complete Guide
• Queensland Government - Vehicle Registration Concessions

Public and Community Transport

• Translink - Flexible local transport
• Translink - On Demand Gold Coast
• Queensland Government - Public transport, taxis and bicycle riding
• Queensland Government - Transport concessions
• Queensland Rail - Long distance rail concessions

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