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  • Changes to Support at Home pricing arrangements for in-home aged care providers

    Staged price caps announced for Support at Home

    The Department of Health and Aged Care has announced it is staging the introduction of price caps on services in the new Support at Home program. From 1 July 2025, in-home aged care providers will continue to set their own prices for Support at Home services, as currently occurs in the Home Care Packages (HCP) Program. A pooled approach to care management, based on 10% of ongoing Support at Home classification funding, will still commence from 1 July 2025.

    Prices for CHSP have not yet been announced.

    From 1 July 2026, government Support at Home price caps will apply.

    The phased approach provides time for providers to prepare for the transition, including reviewing prices to ensure quality care management while accommodating administrative and overhead costs.

    Home Care Package providers are encouraged to begin discussions with clients about Support at Home pricing as they will need to agree any price changes to commence from July 1 2025.

    Further details can be found here: