CHSP Provider Hub

The Australian Government established the Aged Care Specialist Officer (ACSO) service that can help older people in more detail with their Aged Care matters such as:

• providing in-depth information on the different types of aged care services

• checking if a person is eligible for government-funded services and making a referral for an aged care assessment

• helping you appoint a representative for My Aged Care

• providing financial information about aged care services

• connecting you to local support services.

Older people, their family and/or a nominated representative can book a free face-to-face appointment with an ACSO at a Services Australia office or a via video chat (if they have a current MyGov account)

More information including downloadable resources can be found here