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  • My Aged Care Specialist Officers

    The Australian Government established the Aged Care Specialist Officer (ACSO) service that can help older people in more detail with their Aged Care matters such as:

    • providing in-depth information on the different types of aged care services

    • checking if a person is eligible for government-funded services and making a referral for an aged care assessment

    • helping you appoint a representative for My Aged Care

    • providing financial information about aged care services

    • connecting you to local support services.

    Older people, their family and/or a nominated representative can book a free face-to-face appointment with an ACSO at a Services Australia office or a via video chat (if they have a current MyGov account)

    More information including downloadable resources can be found here