Council on the Ageing (COTA) Queensland is delivering a Reform Ready Practical Webinar Series for CHSP Providers

Session 8 will focus on Implementing High-Quality Care

• Wednesday, 9 July 2025
• 9 to 11 am AEST
• Online - this session will not be recorded
• Register here
• Flyer

The Aged Care Act 2024 introduces a clear requirement for providers to demonstrate their capability and commitment to delivering high-quality care. This is a fundamental condition of registration under the new framework – especially for providers in registration categories 4, 5 and 6.

Hosted by the Council on the Ageing (COTA) Queensland and facilitated by Enkindle Consulting, this practical session will unpack what “high-quality care” means under the new legislation, help you assess your organisation’s current position and provide clear steps for embedding quality into daily operations and culture.

What’s Covered

• What the Aged Care Act 2024 says about high-quality care
• Key references, definitions and available resources
• What you need to demonstrate to meet this obligation
• How to assess your organisation’s alignment – including practical tools such as a gap analysis
• Identifying the right stakeholders
• Change management tips, including communication planning

Who Should Attend: This session is designed for leaders in CHSP-funded aged care responsible for governance, compliance, quality or service delivery.

Contact us on CHSPSectorsupport@cotaqld.org.auor 0457 650 762 for more information

Funded by the Australian Government Department of Health and Aged Care. Although funding for this training has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.