CHSP Provider Community of Practice Hub

The Department of Health and Aged Care has released three documents outlining proposed changes to CHSP from 1 July 2025.

While these documents include information on proposed changes, they are very informative and show the direction that the Department is heading. It is a good opportunity for you to map the information included within against your current service delivery, data management and reporting, identifying opportunities and challenges, as well as any changes that you may need to make. The Department received a high response rate of 70% of providers from a recent survey about some of these changes, and the Department is working through the responses now. It is anticipated that the Unit Costs for 2025-2027 will be made available in March 2025.

• Proposed changes to Commonwealth Home Support Programme (CHSP) service list from 1 July 2025 – Fact sheet
• CHSP Service Catalogue
• Proposed changes to CHSP Data Exchange (DEX) from 1 July 2025

Proposed changes to Commonwealth Home Support Programme (CHSP) service list from 1 July 2025 – Fact sheet This fact sheet outlines what CHSP Providers need to know about the proposed changes to the service list from 1 July 2025. Changes relate to the alignment of CHSP's service list with that of the Support at Home service list. While this information is proposed only, it gives you a good opportunity to map your services against these proposed changes and the new service list, prior to the deeming process that is to occur. It may also be helpful to look at the services you provide now, and those that you may want to provide in the future.

CHSP Service Catalogue This chart shows the types of services provided as part of CHSP.

Proposed changes to CHSP Data Exchange (DEX) from 1 July 2025 This fact sheet outlines what CHSP providers need to know about the proposed changes to reporting requirements to reflect service list changes. Proposed changes include recording details against clients' My Aged Care ID and collecting more detailed information on the services provided. Note that these are proposed changes only, and concern about the changes and feedback have been provided to the Department via the recent survey undertaken to providers. While these are still proposed changes, a useful activity for your organisation to undertake now would be to map the data you currently collect and the capability of your data management systems, against what is being proposed.