CHSP Provider Hub

Updates & Resources

  • Keep Able on the Go

    The Keep Able On the Go app offers real time reablement solutions and tips, helping you apply wellness and reablement for your clients with advice at your fingertips.
  • Inclusive Care: Diversity programs and resources guide - January 2026

    The Department of Health, Disability and Ageing has released a toolkit to support communication with aged care providers about delivering inclusive, respectful and responsive care to older people from diverse backgrounds.
  • Conversations in Aged Care: How to update the My Aged Care Website/Portal

    The My Aged Care website has changed. Watch the video to see how you can update your information to better promote your services.
  • Working With, Not Doing For: Wellness and Reablement in Aged Care

    Council on the Ageing (COTA) Queensland SSD have been working with some of our Victorian SSD colleagues to deliver a series of webinars and resources to support you to implement a wellness and reablement approach across your service.
  • Sensitive Conversations Toolkit

    The Sensitive Conversations Toolkit equips managers and team leaders to run short, practical sessions with their teams - using real-life scenarios. 
  • OPAN's resources for older people and their families

    OPAN provides support, information and webinars for older people seeking or receiving government-funded aged care services.
  • Translating and interpreting services

    Resources available to assist you in communicating with your clients in their preferred language.
  • Equip aged care online training

    The University of Tasmania has developed free, online flexible learning modules for people caring for older people in a paid or unpaid capacity.
  • Clarification of the definition of entry level support and service agreements

    The Department has provided information on entry level support and service agreements.
  • Clarification of rules around urgent referral codes and assessment delays

    This clarification focuses on the referral of urgent services where there is a significant risk of harm