CHSP Provider Hub

Updates & Resources

Resource

  • Toolkit Update: The Responsible Persons Toolkit

    The Responsible Persons Toolkit is updated whenever new information becomes available. On 30 April 2026, information was corrected about Category 1 requirements in several areas.
  • New Resource - The Responsible Persons Toolkit

    This toolkit gives you clear, practical support to understand and manage responsible person obligations under the Aged Care Act 2024.
  • Aged Care Provider Requirements Search tool

    The Department of Health, Disability and Ageing has released the Aged Care Provider Requirements Search Tool and supporting material. The Aged Care Provider Requirements Search Tool has been designed to help providers understand the rules, obligations and other requirements that will apply to registered providers under new Aged Care Act, which starts on 1 November 2025. It provides a summary of the legislative requirements based on the responses you provide. Click below for more information.
  • Provider Operational Readiness – Priority Actions List

    The Department of Health, Disability and Ageing has updated the Provider Operational Readiness - Priority Action List. This list is to guide aged care providers on what to do before and after 1 November 2025, to implement the new Aged Care Act. Click below for more information.
  • Supporting Unassessed Clients

    The Department has provided information and resources on supporting unassessed clients. Click below for more information.
  • Toolkit, Guidelines and Newsletter available to support embedding Artificial Intelligence (AI) within your organisation

    The Ai Adoption Working Group has released resources to support CHSP Providers to responsibly adopt artificial intelligence within their organisation. Click below for more information.
  • First Nations Hub

    The Aged Care Quality and Safety Commission has developed a First Nations Hub targeted towards providers, older people and workers. Click below for more information.
  • CHSP 2025-27 Manual (from 1 November 2025) available now

    The Department of Health, Disability and Ageing has released the Commonwealth Home Support Program (CHSP) 2025-27 Manual (from 1 November 2025). Click below for more information.
  • CHSP Service Agreement Template

    The Department of Health, Disability & Ageing has released templates and guides for the CHSP Service Agreement. Click below for more information.
  • Changes - Specialisation Verification Framework

    Earlier this month the Department of Health, Disability & Ageing announced some changes to the way providers apply for Specialisation Verification Framework. From 1 November 2025, a new application process applies under the updated Specialisation Verification Framework, to align with the Aged Care Act 2024. Click below for more information.