CHSP Provider Hub

Updates & Resources

Resource

  • Webinar recordings available - Elder Abuse (9 Sept), Innovating for Success (5 Sept)

    Click below to access the Elder Abuse Case Study Webinar - How to seek assistance as a CHSP Provider recording, and the Innovating for success with Inclusee - Part 2 recording.
  • ALIS - Aged Care Learning Information Solution upgrade

    ALIS is a learning platform, providing education and training to help CHSP Providers and staff to understand their obligations and provide safe, high-quality care. The platform has been upgraded so you can now link this platform with your learning management system. Click below for more information.
  • New aged care regulatory model information

    The Department of Health and Aged Care has recently updated their online information about the new aged care regulatory model. It is encouraged that you become familiar with what is currently outlined. There have been some changes to the Service Types in the Categories Listed. Note that the provider registration categories have been altered since Consultation Paper 2 was released. Click below for more information.
  • Professional support for rural, remote and First Nations providers

    The Department of Health and Aged Care can provide free professional support for First Nations, rural and remote aged care providers is available through the Service Development Assistance Panel. The COTA Queensland Sector Support and Development Team recommends that eligible providers apply for this support. We are aware of a number of providers who have enhanced their capability, viability and readiness for the reforms after participating in this program. Click below for more information.
  • Guidance handbook for Volunteer Managers in aged care

    The Department of Health and Aged Care has released a guidance handbook is available to help aged care Volunteer Managers access training and information to manage volunteers. This 46 page handbook includes information on recruitment, onboarding, retention and administration. Click below for more information.
  • Home Care Client Management System (CMS) Solutions: A 2024 Evaluation and Guide

    Earlier this year we provided you with an ITC Toolkit - A Practical Guide to Implementing a home care Client Management System (CMS). A second report has now been released - The Home Care Client Management System (CMS) Solutions: A 2024 Evaluation and Guide. This report consolidates information on eleven leading Home Care CMSs. Click below for more information.
  • Aged Care SNACK Podcasts - Seasons 3 and 4 now available

    Seasons 3 and 4 of the SNACK Podcast are now available. Hear from EmPaur on delivering appropriate care for Torres Strait Islander people, and The Ethnic Communities Council of Queensland in exploring issues and supports for working and caring for culturally and linguistically diverse people. Season 2 focuses on the unique needs of older individuals living with HIV, and Season 1 covers a lot of ground, including ageism and attitudes, autonomy and risk, and more. Click below for more information
  • Draft new Aged Care Act consultation – feedback report

    The Department of Health and Aged Care has announced that feedback and submissions from the recent consultation on the draft new Aged Care Act are now available. Depending on parliamentary processes, the new Act will start on 1 July 2025 alongside the launch of the new Support at Home program. The strengthened Aged Care Quality Standards will also apply from the commencement of the new Act. Click below for more information on the report.
  • AI and Aged Care: From basics to adoption (video series)

    MCCSA is excited to share with you a brand new explainer video series on AI (and particularly generative AI) and its potential to transform the way aged care organisations operate. Introducing “AI-Powered Aged Care: From Basics to Adoption,” a comprehensive four-part series that explores the world of artificial intelligence and its applications in the aged care sector. Click below for more information.
  • Exploring Diversity & Wellness, A Toolkit for reflective conversations

    The Exploring Diversity & Wellness toolkit has been designed to support conversations and learning opportunities to broaden the understanding of the many people we work with. This toolkit provides a foundation to explore diversity, inclusion, wellness and reablement through case studies for organisations providing Commonwealth Home Support Programme (CHSP). Click below for more information.