CHSP Provider Hub

Updates & Resources

Resource

  • Consultation report: New Financial and Prudential Standards

    The Aged Care Quality and Safety Commission has released their Consultation report: New Financial and Prudential Standards. Click below for more information.
  • Fact sheet: Summary of changes to new Aged Care Rules

    The Department has released a fact sheet - Summary of changes to the new Aged Care Rules. It provides a summary of key changes since the public consultation on the draft Rules. Following consultation, the Department advises that the new Rules give more detail on how the new Aged Care Act will operate from 1 November 2025. They plan to publish a final Exposure Draft of the new Rules soon, helping providers develop their processes and systems in time for the new Act. Click below for information.
  • Commonwealth Home Support Program (CHSP) 2025-27 Manual now available

    The Department has released the CHSP 2025-2027 Manual. It is very important that you align your activities with the Manual. Please ensure you are always accessing the most recent version. Click below for more information.
  • Support at Home Fact Sheets and Version 3 of the Support at Home Manual

    The Department of Health, Disability and Ageing has released Support at Home fact sheets and Version 3 of the Support at Home Manual. While not for CHSP clients, these resources will be handy to have accessible within your organisation.
  • Online module - understanding and adapting to the new system

    The Aged Care Quality and Safety Commission has released training for providers and workers on the new Aged Care Act. This will help workers to prepare for changes starting from 1 November. The first online module on understanding and adapting to the new system is available now. More modules will be available soon. Click below for more information.
  • Are you on track checklist

    Many providers have been asking whether they're on track for 1 July new Aged Care Act implementation. The Department recently released the Provider Operational Readiness Priority Actions List which will help you to determine your level of readiness. While at times you need to do more digging to see whether you will be compliant or not, this is a great document to become familiar with. We have developed an audit checklist. See more information below.
  • Aged Care Quality and Safety Commission's training and education resources

    The Aged Care Quality and Safety Commission provides e-learning modules for Aged Care Workers, self-service resources for educators. CHSP Providers and their workers can access the e-modules at no cost via the Commission's online learning platform. Providers can also register to host the modules on their own Learning Management System. This is a great way to embed modules into your existing training structure. Click below for more information.
  • Data Exchange (DEX) Toolkit - Stage 1 - CHSP

    The Department of Health, Disability and Ageing have released the Data Exchange (DEX) Toolkit - Stage 1 - CHSP. This understanding and actioning elements of this document is important to ensure that you are ready for and compliant with the Stage 1 DEX reporting requirements, commencing 1 July 2025. Click below for more information.
  • Department of Health, Disability and Ageing Organisational Chart

    The Department of Health and Aged Care is now known as the Department of Health, Disability and Ageing. Following on from the Federal Election, there have been some changes within the Department of Health, Disability and Ageing, the first being the Department's name. Click below for more information.
  • Provider Operational Readiness Priority Actions List - Very important document

    The Department of Health and Aged Care has released the Provider Operational Readiness Priority Actions List. This list aims to guide aged care providers on what you need to do before and after 1 July 2025, to implement the new Aged Care Act and Support at Home program. This list consolidates information and guidance that will be released to support transition and readiness. We recommend providers consider these actions to prepare for the changes. Click below for information.