CHSP Provider Hub

Updates & Resources

Resource

  • Care Finders

    We understand that in your role as a CHSP provider, there will be times when vulnerable and/or isolated older people may ask you for information and support to access My Aged Care. The Australian Government’s Care Finder program targets people who require intensive support to engage with My Aged Care and access relevant community support. Click below for more information
  • My Aged Care Specialist Officers

    We understand that in your role as a CHSP provider, there will be times when older people may ask you for information and support to access My Aged Care. The Australian Government established the Aged Care Specialist Officer (ACSO) service that can help older people in more detail with their Aged Care matters. Click below for more details.
  • Final Report of the Aged Care Taskforce - Funding Principles and Recommendations

    On the 12th of March 2024, the Department of Health and Aged Care released the Final Report of the Aged Care Taskforce.This report examines the recommendations proposed by the Aged Care Taskforce to support an aged system that is sustainable, fair and facilitates greater innovation in the sector. Click below to read the report's aged care funding principles and recommendations.
  • Community of Practice Recordings

    We’ve recently updated our CHSP Provider Online Hub to include recordings from our Community of Practice Sessions. Thank you to all those who have shared their experiences and connected with others throughout this process. Click below to access the recordings.
  • Enhanced access to the Governing for Reform in Aged Care program

    The Governing for Reform in Aged Care Program is now available on the Aged Care Quality and Safety Commission website. This allows for easier access to governance resources, webinars and information. Click below for more information.
  • ITC Toolkit - A Practical Guide to Implementing a home care Client Management System (CMS)

    ITC Toolkit - A Practical Guide to Implementing a home care Client Management System (CMS) The CHSP Sector Support and Development teams from Warrnambool City Council, Bayside City Council, West Gippsland Healthcare Group and Grampians Region launched the ITC Toolkit - A Practical Guide to Implementing a home care Client Management System. Click below for more information.
  • Four resources that may be of interest to CHSP Providers - 23 November 2023.

    This week's list of resources: Caring for older people in warmer weather, Implementation of the Royal Commission's Recommendations - Progress Report, Inclusive Engagement Toolkit. Click below for more information.
  • Migration of grandfathered clients - update

    Earlier this year there was a requirement to provide detail on any grandfathered clients. The time to do this has passed and there's no opportunity to provide this information, now or into the future. For providers who missed the deadline, you will need to support grandfathered clients to go through the My Aged Care process to allow them to keep receiving CHSP support and for you to be paid. Click below for more information.
  • New standards for data collection and reporting - Have in place for July 2024

    The Department of Health and Ageing has released new standards for data collection and reporting. They have released Aged Care National Minimum Data Set to help you prepare for July 2024. Click below for more information.
  • New video series: introduction to Aged Care - a resource to attract workers and assist with staff induction

    New video series: introduction to Aged Care The Department of Health and Aged Care has released a new Introduction to Aged Care video series. The videos are designed to help attract workers to the sector and support staff induction. Click below for more information.