CHSP Provider Hub

Updates & Resources

Resource

  • Provider registration resources and preview

    All government-funded providers will need to be registered by the Aged Care Quality and Safety Commission by 1 July. The Department of Health and Aged Care has released registration resources. Click below for more information.
  • Aboriginal and Torres Strait Islander resources released

    The Aged Care Quality and Safety Commission has released resources to support First Nations providers, workers and older people. The resources can help you understand the changes occurring in aged care. Click below for more information.
  • Specialisation verification

    Specialisation verification is beneficial for many reasons. This article provides information of the benefits of specialisation, including thin market funding, as well as links to resources. Click below for more information.
  • Aboriginal and Torres Strait Islander Aged Care Framework released

    The Department of Health and Aged Care have released the Aboriginal and Torres Strait Islander Aged Care Framework 2025-2035. This framework establishes a 2035 vision for older Aboriginal and Torres Strait Islander people to age well by having their spiritual, physical and mental health needs met through holistic, high-quality and culturally safe aged care. Click below for more information.
  • Online courses to educate aged care staff on culturally inclusive service delivery

    MCCI - Multicultural Communities Council of Illawarra, has released five online courses to educate staff on various topics on culturally inclusive service delivery. Completing these courses will assist your organisation's learning journey in improving quality of care and supporting a diverse workforce. Click below for more information.
  • Aged Care ACT Readiness Checklist and Board Briefing Toolkit

    Sector Support and Development Providers have developed resources to assist with reform planning. The Aged Care Act Readiness Checklist and the Board Briefing Tool. See below for more information.
  • Complaints about aged care services - Year in review (2023-2024) Report

    The Aged Care Quality and Safety Commission have released their Complaints about aged care services - Year in review (2023-2024) Report. This report highlights the types of complaints received, with the most in home care complaints being due to concerns about consultation and communication by people receiving care and their families.
  • Support at Home Program Resources

    The Department of Health and Aged Care has added key Support at Home resources to one section of their website. It includes webinars, webinar slides, fact sheets and reports that related to Support at Home. Please see more information below.
  • 2023 Commonwealth Home Support Programme (CHSP) Wellness and Reablement Report Outcomes

    The Department has released Outcomes from the 2021, 2022 and 2023 Commonwealth Home Support Programme (CHSP) Wellness and reablement reports. The report highlights positive service delivery approaches, as well as common challenges
  • Home Care Workforce Support Program - Legacy Website

    COTA Queensland has developed a Home Care Workforce Support Program Legacy Website. It contains important information on how we can continue to attract, train and retain workers. By visiting this site you will hear stories from workers, carers and consumers and access industry and learning resources including toolkits, guidance documents and guidelines. Click below for more information.