CHSP Provider Hub

The Department of Health, Disability and Ageing has released the Commonwealth Home Support Program (CHSP) 2025-27 Manual (from 1 November 2025).

The CHSP 2025-27 Manual has been updated to reflect program changes under the Aged Care Act 2024. This version supersedes previous versions from 1 November 2025. The CHSP 2025-27 Manual has 3 parts: 

• Part A – About the CHSP: This covers an overview of the program, 2025-27 reforms to in-home aged care, CHSP services and wellness and reablement.

• Part B – Eligibility and delivery requirements : This covers access to the CHSP, interaction with other programs, provider grant funding and client contributions and flexibility provisions. 

• Part C – Administration and provider responsibilities : This covers quality arrangements and client rights, CHSP service continuity and provider selection, incident management and staffing responsibilities, compliance and financial responsibilities and provider reporting and system responsibilities.

• Appendices A to H support the Manual with additional information.