CHSP Provider Hub

Updates & Resources

  • Aged care services & independent aged care advocates guide

    This Older Person’s Advocacy Network (OPAN) guide helps providers understand the role of independent aged care advocates and the difference between aged care service delivery, independent aged care advocates and other supporters/ advocates under the new Aged Care Act 2024.

    The guide covers topics including:

    • What is advocacy
    • Who can be an advocate
    • What the Act says about independent aged care advocates
    • Advocacy assistance aged care providers can offer
    • Key actions for providers
    • How providers can promote and facilitate access to independent aged care advocates
    • Provider requirements specified in the Aged Care Rules 2025

    Aged care services and independent aged care advocates How are they different?