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Updates & Resources

BUSINESS, GOVERNANCE

  • Emergency Management Guide for CHSP Providers

    A practical guide supporting Commonwealth Home Support Program providers to strengthen emergency preparedness and maintain continuity of care before, during and after an emergency. Developed in partnership by four Sector Support and Development providers, including COTA Queensland's Team.
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  • Bulk upload option for associated provider notifications

    Templates now available for bulk upload for associated provider notifications
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  • Updated Guidelines for the Responsible Use of Generative AI in Aged Care

    The Guidelines for the Responsible Use of Generative AI in Aged Care have been updated to include a new operational layer - setting grounds rules for covering which tools are approved.
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  • Updated CHSP 2025-2027 Manual - Version 3

    The Department has released Version 3 of the CHSP 2025-27 Manual.
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  • CheckUp Industry Workforce Advisor

    Queensland providers can be supported by CHeckUP's Industry Workforce Advisor. Details and webinar provided.
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  • Department Update - Fuel supply and aged care services

    The Department released the following update in response to the Prime Minister’s address to the nation on 1 April regarding fuel supply and cost pressures linked to the conflict in the Middle East
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  • New Form - Responsible person details update

    The Aged Care Quality and Safety Commission (ACQSC) has released a new Responsible person details update form.
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  • Complaints, feedback and whistleblower protections Toolkit

    The Department of Health and Ageing has developed a toolkit to provide information to support you to talk with older people, their families and carers and aged care workers about their rights when making a complaint or whistleblower disclosure under the new Aged Care Act.
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  • Conversations in Aged Care: How to update the My Aged Care Website/Portal

    The My Aged Care website has changed. Watch the video to see how you can update your information to better promote your services.
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  • Clarification of the definition of entry level support and service agreements

    The Department has provided information on entry level support and service agreements.
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    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

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Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.