CHSP Provider Hub

Updates & Resources

BUSINESS, GOVERNANCE

  • CheckUp Industry Workforce Advisor

    Queensland providers can be supported by CHeckUP's Industry Workforce Advisor. Details and webinar provided.
  • Department Update - Fuel supply and aged care services

    The Department released the following update in response to the Prime Minister’s address to the nation on 1 April regarding fuel supply and cost pressures linked to the conflict in the Middle East
  • New Form - Responsible person details update

    The Aged Care Quality and Safety Commission (ACQSC) has released a new Responsible person details update form.
  • Complaints, feedback and whistleblower protections Toolkit

    The Department of Health and Ageing has developed a toolkit to provide information to support you to talk with older people, their families and carers and aged care workers about their rights when making a complaint or whistleblower disclosure under the new Aged Care Act.
  • Conversations in Aged Care: How to update the My Aged Care Website/Portal

    The My Aged Care website has changed. Watch the video to see how you can update your information to better promote your services.
  • Clarification of the definition of entry level support and service agreements

    The Department has provided information on entry level support and service agreements.
  • Clarification of rules around urgent referral codes and assessment delays

    This clarification focuses on the referral of urgent services where there is a significant risk of harm
  • Child Safety Compliance Statement

    The Department has responded to Sector Support and Development's request for additional information relating to the Child Safety Policy for CHSP Providers.
  • Wellness and Reablement Report is now available

    The Department has released the 2024 Commonwealth Home Support Program (CHSP) Wellness and Reablement Report.
  • Guidance for CHSP Providers wanting to deliver Support at Home Services

    The Department has released guidance for CHSP providers who would like to deliver Support at Home services.