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Updates & Resources

BUSINESS, GOVERNANCE

  • Audit Evidence Collection Tool - Registration Renewal Guide for Providers in categories 4,5,6

    Read the Commission's guidance material to help you plan for your audit and to step you through the process.
    Read More

  • DEX Governance - Cyber security

    Read the Department of Social Service's information on how to keep your myID and client information in DEX private and safe.
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  • Open disclosure - what to do when things go wrong

    See the Commission's resources relating to Open Disclosure.
    Read More

  • Emergency Management Guide for CHSP Providers

    A practical guide supporting Commonwealth Home Support Program providers to strengthen emergency preparedness and maintain continuity of care before, during and after an emergency. Developed in partnership by four Sector Support and Development providers, including COTA Queensland's Team.
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  • Bulk upload option for associated provider notifications

    Templates now available for bulk upload for associated provider notifications
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  • Updated Guidelines for the Responsible Use of Generative AI in Aged Care

    The Guidelines for the Responsible Use of Generative AI in Aged Care have been updated to include a new operational layer - setting grounds rules for covering which tools are approved.
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  • Updated CHSP 2025-2027 Manual - Version 3

    The Department has released Version 3 of the CHSP 2025-27 Manual.
    Read More

  • CheckUp Industry Workforce Advisor

    Queensland providers can be supported by CHeckUP's Industry Workforce Advisor. Details and webinar provided.
    Read More

  • Department Update - Fuel supply and aged care services

    The Department released the following update in response to the Prime Minister’s address to the nation on 1 April regarding fuel supply and cost pressures linked to the conflict in the Middle East
    Read More

  • New Form - Responsible person details update

    The Aged Care Quality and Safety Commission (ACQSC) has released a new Responsible person details update form.
    Read More

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    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

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Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.