CHSP Provider Hub

Updates & Resources

  • Updated Guidelines for the Responsible Use of Generative AI in Aged Care

    In 2025, the Guidelines for the Responsible Use of Generative AI in Aged Care were developed by AI Adoption in Aged Care Workgroup, led by the Multicultural Communities Council of SA. They're a plain-English, Tier 1 document - a short guide for staff using everyday tools like ChatGPT, Claude or Gemini, built around four principles. More than 120 organisations have adopted them since.

    The June 2026 update adds a new operational layer - a quick-reference set of ground rules covering which tools are approved, what should never go into a public AI tool, when AI can draft and when a person has to check before anything goes out, and who to ask when someone's unsure. They're free for any provider to download and adapt.

    Involve your team to develop your key guiding documents, and support the responsible use of generative AI.