CHSP Provider Hub

Updates & Resources

BUSINESS, GOVERNANCE

  • Clarification of rules around urgent referral codes and assessment delays

    This clarification focuses on the referral of urgent services where there is a significant risk of harm
  • Child Safety Compliance Statement

    The Department has responded to Sector Support and Development's request for additional information relating to the Child Safety Policy for CHSP Providers.
  • Wellness and Reablement Report is now available

    The Department has released the 2024 Commonwealth Home Support Program (CHSP) Wellness and Reablement Report.
  • Guidance for CHSP Providers wanting to deliver Support at Home Services

    The Department has released guidance for CHSP providers who would like to deliver Support at Home services.
  • Guidelines for developing a CHSP Service Agreement

    Check your Service Agreement template against the guidelines developed.
  • Provider registration renewal

    Check your registration renewal date and access resources to support the process.
  • Training checklists - providers, aged care workers and volunteers

    Checklist and links to training for Aged Care Providers, Workers and Volunteers
  • Aged Care Worker Wages - Nurses - 1 August 2026

    1 August 2026 award wage increase for nurses.