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  • Conversations in Aged Care: How to update the My Aged Care Website/Portal

    We’ve launched the first episode in our new video series – Conversations in Aged Care. Each episode covers a topic you’ve told us you want support with.

    In this video, Sherryn Davies (COTA Queensland, SSD) and Rachael Speechley (Meals on Wheels Queensland) walk through the recent My Aged Care Portal changes and share practical tips to better promote your services.

    Watch full video (32 minutes)

    Jump to sections

    00:00 | What we’re covering today

    00:25 | How search works on My Aged Care

    02:34 | Updating your outlet information

    10:34 | Updating your summary information

    18:45 | Including useful information for assessors & older people

    24:53 | What to do when your books are closed

    32:00 | Our contact info

    Want to shape future episodes? Fill in this 1‑minute form

    Category : BUSINESS, GOVERNANCE
    Created On :  16 February 2026

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    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland
  • Gillian Myers
    Sector Support & Development
    COTA Queensland

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Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.