CHSP Provider Hub

Updates & Resources

  • Equip Aged Care Learning

    Equip Aged Care Learning is for everyone in aged care — whether you're new or experienced, a care worker, support staff, manager, volunteer, family member, or informal carer.
  • ANAO Report released - Effectiveness of the Commonwealth Home Support Program

    The Australian National Audit Office (ANAO) has released their report "Effectiveness of the Commonwealth Home Support Program. The Department has agreed to all recommendations to enhance planning, monitoring, stakeholder engagement, assurance, performance measures and evaluation.
  • Recognising and reducing ageism – new Alis module

    New Alis module about understanding and addressing ageism in aged care for registered providers, aged care workers, responsible persons and others.
  • 2026 Reablement in practice: supporting cognitive health

    Whether you missed the conference or want to revisit some of your favourite sessions, you can now access all recordings from the Keep Able online conference held 15 April 2026.
  • Yarn, move, do

    Workbook to support providers in delivering a reablement approach with First Nations Elders.
  • Clarification on CHSP access scenarios - Department Guidance

    The Department has provided scenarios relating to CHSP clients being offered Support at Home; Clients receiving partial Support at Home Funding; CHSP clients whose needs increase after declining Support at Home; and Clients seeking to exit Support at Home and return to CHSP.
  • Support at Home vs CHSP confusion - Department guidance

    The Department has provided guidance material to assist in clearing up Support at Home vs CHSP confusion. This includes information on Social Support, Transport, Assistive Technology and Home Modifications.
  • My Aged Care issues – Department response and guidance

    The Department has responded to issues raised relating to incorrect service availability, find a provider tool inconsistencies, and referrals outside delivery areas, and has updated user guide material
  • Updated CHSP 2025-2027 Manual - Version 3

    The Department has released Version 3 of the CHSP 2025-27 Manual.
  • Aged Care Worker Screening Guidance Material - Updated March 2026

    The Aged Care Worker Screening Guidance Material aims to assist registered providers delivering funded aged care services to understand and comply with the worker screening requirements introduced by the Aged Care Act 2024 and the Aged Care Rules 2025.