Register to Follow SSIP Hub
View all Hubs Back

CHSP Provider Hub

Updates & Resources

  • Aged Care Volunteering Hub

    The Aged Care Volunteering Hub provides information, resources and guidance to strengthen volunteer-led services across the aged care sector.
    Category : Resource
    Read More

  • Updated Falls Guidelines for Community Care

    The Falls Guidelines for Community Care have been updated for routine use by health professionals, primary care providers, the aged care workforce and other community care staff in providing care to older people in community settings.
    Category : SERVICE DELIVERY
    Read More

  • Reflective Conversations - Advance Care Planning Resources

    Resources to support CHSP workers to introduce Advance Care Planning conversations in a respectful and culturally responsive way, that supports client dignity, autonomy, and individual preferences and aligns with the strengthened Aged Care Quality Standards.
    Category : Resource
    Read More

  • Review of the remoteness classification system for aged care final report

    The review found that improving how the MMM is applied is a priority and that other adjustments are required to overcome entrenched service delivery problems in regional, rural, and remote areas RRR areas.
    Category : Resource
    Read More

  • Aged care services & independent aged care advocates guide

    This guide explains the role of independent aged care advocates and the difference between Aged care service delivery; Independent aged care advocates; and other supporters and advocates.
    Category : SERVICE DELIVERY
    Read More

  • Consultation: Aged Care Data and Reporting Review

    The Department of Health, Disability and Ageing wants to hear from in-home care providers on how to improve clinical reporting, care needs, care quality and care delivery reporting.
    Category : GRANTS, FEEDBACK
    Read More

  • Supported Decision Making Toolkit for your clients

    The Older Person’s Advocacy Network (OPAN) has developed an online toolkit that Providers can share with their clients Toolkit to help them understand supported decision-making and stay involved in choices about their care.
    Category : SERVICE DELIVERY
    Read More

  • Complaints, feedback and whistleblower protections Toolkit

    The Department of Health and Ageing has developed a toolkit to provide information to support you to talk with older people, their families and carers and aged care workers about their rights when making a complaint or whistleblower disclosure under the new Aged Care Act.
    Category : BUSINESS, GOVERNANCE
    Read More

  • In a Nutshell - Support at Home and the New Aged Care Act

    Videos and factsheets have been provided to help Providers and on the ground workers to understand how the new Aged Care Act is transforming care delivery - putting rights, safety, and quality at the heart of every interaction.
    Category : AGED CARE REFORM
    Read More

  • COTA Queensland Updates / Newsletter Reminder - Check SPAM / Junk mail

    In February, the Sector Support and Development team at Council on the Ageing (COTA) Queensland changed their regular updates/newsletters from a standard email to Mailchimp. This means that your February update may be in your SPAM / Junk mail folder. 
    Category : AGED CARE REFORM
    Read More

Subscribe to Newsletter

  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

Webinars & Events

Training & Events

All times shown are Queensland time (AEST).
For interstate events, reminders & calendar invites may display in the local event time.

View all

Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.