CHSP Provider Hub

Updates & Resources

  • Child Safety Compliance Statement

    The Department has responded to Sector Support and Development's request for additional information relating to the Child Safety Policy for CHSP Providers.
  • Wellness and Reablement Report is now available

    The Department has released the 2024 Commonwealth Home Support Program (CHSP) Wellness and Reablement Report.
  • Guidance for CHSP Providers wanting to deliver Support at Home Services

    The Department has released guidance for CHSP providers who would like to deliver Support at Home services.
  • Elder Care Support Program

    The Elder Care Support program aims to strengthen the workforce supporting First Nations Elders, their families and carers, helping them access aged care services that meet both their physical and cultural needs.
  • Invox QANDA

    Practical Question and Answer forum for those working in and supporting Home Care providers and CHSP services.
  • Changes to applying for Specialisation Verification

    From 1 November 2025, a new application process applies under the updated Specialisation Verification Framework.
  • Person Centred Care & Services Planning Toolkit

    Supports people working in CHSP and Support at Home-funded aged care to embed person-centred practices across every stage of care and services planning.
  • Associate Provider Toolkit

    The new Associated Provider Toolkit is now available to support registered aged care providers and associated providers. It includes practical tools to help you strengthen governance, ensure compliance and meet your obligations under the Aged Care Act 2024.
  • Aged Care Provider Requirements Search tool

    The Department of Health, Disability and Ageing has released the Aged Care Provider Requirements Search Tool and supporting material. The Aged Care Provider Requirements Search Tool has been designed to help providers understand the rules, obligations and other requirements that will apply to registered providers under new Aged Care Act, which starts on 1 November 2025. It provides a summary of the legislative requirements based on the responses you provide. Click below for more information.
  • Provider Operational Readiness – Priority Actions List

    The Department of Health, Disability and Ageing has updated the Provider Operational Readiness - Priority Action List. This list is to guide aged care providers on what to do before and after 1 November 2025, to implement the new Aged Care Act. Click below for more information.