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Updates & Resources

  • Government resource

    Support at Home Fact Sheets and Version 3 of the Support at Home Manual

    The Department of Health, Disability and Ageing has released Support at Home fact sheets and Version 3 of the Support at Home Manual. While not for CHSP clients, these resources will be handy to have accessible within your organisation.
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  • Government resource

    Online module - understanding and adapting to the new system

    The Aged Care Quality and Safety Commission has released training for providers and workers on the new Aged Care Act. This will help workers to prepare for changes starting from 1 November. The first online module on understanding and adapting to the new system is available now. More modules will be available soon. Click below for more information.
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  • Resource

    Are you on track checklist

    Many providers have been asking whether they're on track for 1 July new Aged Care Act implementation. The Department recently released the Provider Operational Readiness Priority Actions List which will help you to determine your level of readiness. While at times you need to do more digging to see whether you will be compliant or not, this is a great document to become familiar with. We have developed an audit checklist. See more information below.
    Attached Document : Audit 1 - May to June 2025.docx
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  • Resource

    Aged Care Quality and Safety Commission's training and education resources

    The Aged Care Quality and Safety Commission provides e-learning modules for Aged Care Workers, self-service resources for educators. CHSP Providers and their workers can access the e-modules at no cost via the Commission's online learning platform. Providers can also register to host the modules on their own Learning Management System. This is a great way to embed modules into your existing training structure. Click below for more information.
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  • Government Update

    Data Exchange (DEX) Toolkit - Stage 1 - CHSP

    The Department of Health, Disability and Ageing have released the Data Exchange (DEX) Toolkit - Stage 1 - CHSP. This understanding and actioning elements of this document is important to ensure that you are ready for and compliant with the Stage 1 DEX reporting requirements, commencing 1 July 2025. Click below for more information.
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  • CHSP Issues and Trends

    Issues and trends being identified by the sector
    Category : SECTOR INSIGHTS
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  • Government Update

    Department of Health, Disability and Ageing Organisational Chart

    The Department of Health and Aged Care is now known as the Department of Health, Disability and Ageing. Following on from the Federal Election, there have been some changes within the Department of Health, Disability and Ageing, the first being the Department's name. Click below for more information.
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  • When to Request a Support Plan Review from an Assessor fact sheet

    Know when and how to request a support plan review.
    Category : SERVICE DELIVERY
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  • Government Update

    Provider Operational Readiness Priority Actions List - Very important document

    The Department of Health and Aged Care has released the Provider Operational Readiness Priority Actions List. This list aims to guide aged care providers on what you need to do before and after 1 July 2025, to implement the new Aged Care Act and Support at Home program. This list consolidates information and guidance that will be released to support transition and readiness. We recommend providers consider these actions to prepare for the changes. Click below for information.
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  • Guidelines for developing a CHSP Service Agreement

    Check your Service Agreement template against the guidelines developed.
    Category : BUSINESS, GOVERNANCE
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    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

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Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.