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Updates & Resources

AGED CARE REFORM

  • ANAO Report released - Effectiveness of the Commonwealth Home Support Program

    The Australian National Audit Office (ANAO) has released their report "Effectiveness of the Commonwealth Home Support Program. The Department has agreed to all recommendations to enhance planning, monitoring, stakeholder engagement, assurance, performance measures and evaluation.
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  • Senate Enquiry Updates

    Update on current Senate Enquiries relating to CHSP / Home care.
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  • Aged Care Worker Screening Guidance Material - Updated March 2026

    The Aged Care Worker Screening Guidance Material aims to assist registered providers delivering funded aged care services to understand and comply with the worker screening requirements introduced by the Aged Care Act 2024 and the Aged Care Rules 2025.
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  • Understanding obligations concerning supporting decision-making and registered supporters

    This document providers information on Supported Decision Making and links providers to resources.
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  • CHSP Service Agreement Guide & Plain English Template

    The guide and templates have been developed to assist CHSP-funded providers. They are in plain English and based on current guidance and templates from the Department of Health, Disability and Ageing.
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  • Senate Inquiry - Support at Home Program

    The Community Affairs References Committee is currently undertaking an Inquiry into the Support at Home Program.
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  • In a Nutshell - Support at Home and the New Aged Care Act

    Videos and factsheets have been provided to help Providers and on the ground workers to understand how the new Aged Care Act is transforming care delivery - putting rights, safety, and quality at the heart of every interaction.
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  • COTA Queensland Updates / Newsletter Reminder - Check SPAM / Junk mail

    In February, the Sector Support and Development team at Council on the Ageing (COTA) Queensland changed their regular updates/newsletters from a standard email to Mailchimp. This means that your February update may be in your SPAM / Junk mail folder. 
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  • OPAN's resources for older people and their families

    OPAN provides support, information and webinars for older people seeking or receiving government-funded aged care services.
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  • Invox QANDA

    Practical Question and Answer forum for those working in and supporting Home Care providers and CHSP services.
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  • Changes to applying for Specialisation Verification

    From 1 November 2025, a new application process applies under the updated Specialisation Verification Framework.
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  • Associate Provider Toolkit

    The new Associated Provider Toolkit is now available to support registered aged care providers and associated providers. It includes practical tools to help you strengthen governance, ensure compliance and meet your obligations under the Aged Care Act 2024.
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  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland
  • Gillian Myers
    Sector Support & Development
    COTA Queensland

Webinars & Events

Training & Events

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Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.