CHSP Provider Hub

Associated Provider Toolkit - Created by SSD Connect Alliance and Victorian SSD Partners with Enkindle Consulting

Access the Toolkit here.

The Associated Provider Assurance Framework for Registered Providers is designed for registered aged care providers who engage associated providers to deliver services on their behalf. It brings together legislative context, common sector obligations, practical implementation steps and ready-to-use tools to help providers meet their non-delegable responsibilities under the Aged Care Act 2024.

The practical guide for CHSP and Support at Home Providers includes:

• Legislative context and common obligations
• Practical implementation guidance
• Tools for risk-based auditing and oversight

The guide can be used to:

• strengthen existing contractor management practices
• prepare for the transition to the new regulatory environment commencing 1 November 2025, and
• maintain ongoing compliance with quality and safety requirements.

The guide is intended as a practical resource to be adapted to each provider’s governance framework, service model and risk profile.