CHSP Provider Hub

Updates & Resources

  • Conversations on aged care: supporting people to live well, stay connected and enjoy good food

    A collaborative project between St John Queensland and Meals on Wheels Queensland, supporting older people to live well, stay connected and enjoy good food
  • Promoting Awareness of Elder Abuse, Safeguarding and SIRS in CHSP

    A resource to help strengthen workforce understanding of safeguarding responsibilities.
  • Aged Care Navigation Resources

    Resources to support your clients and communities to navigation the aged care system
  • Auslan videos to help older people understand their rights

    Rights-based resource now available for Auslan users
  • Bulk upload option for associated provider notifications

    Templates now available for bulk upload for associated provider notifications
  • Supporting dementia risk reduction in primary care

    Resources to support people to reduce their risk of dementia
  • Updated Guidelines for the Responsible Use of Generative AI in Aged Care

    The Guidelines for the Responsible Use of Generative AI in Aged Care have been updated to include a new operational layer - setting grounds rules for covering which tools are approved.
  • Volunteer training available

    Latrobe Community Health Service are offering free online training to CHSP volunteers across Australia - Manual Handling, Workplace Bullying, Aboriginal and Torres Strait Islander Cultural Safety.
  • Toolkit Update: The Responsible Persons Toolkit

    The Responsible Persons Toolkit is updated whenever new information becomes available. On 30 April 2026, information was corrected about Category 1 requirements in several areas.
  • Aged Care Provider and worker toolkit - Choice, dignity, respect - older people's rights in aged care

    Toolkit to support providers and workers to engage with older people, their families and supporters about their rights in aged care and the role of the Aged Care Quality and Safety Commission.