CHSP Provider Hub

Updates & Resources

  • Delivering inclusive aged care booklet

    The Department of Health, Disability and Ageing has released the "Delivering Inclusive Aged Care Booklet" providing information and resources to help aged care providers deliver culturally responsive and inclusive services to older people from diverse backgrounds.

    This booklet was released in July 2026, and includes information and resources on:

    • Aged Care Diversity Framework
    • Different languages, same aged care
    • Aboriginal and Torres Strait Islander languages free translation service
    • Translating and Interpreting Service National
    • The National Sign Language Program
    • Free diversity training and support for aged care providers and workers
    • Aged care support networks
    • Specialisation Verification
    • Resources

    Australia has a wonderful, diverse population of different communities who speak and understand many different languages. In a country with such diversity, aged care providers can help make people from all communities feel more at home. Aged care in Australia should be as diverse as the people it supports, creating environments where every older person, regardless of background, can feel connected, respected and cared for. The resources within this booklet will assist your organisation in supporting people from diverse backgrounds.

    Resource: Delivering Inclusive Aged Care Booklet