Register to Follow SSIP Hub
View all Hubs Back

CHSP Provider Hub

Updates & Resources

  • COTA Queensland Resource

    Aged Care SNACK Podcasts - Seasons 3 and 4 now available

    Seasons 3 and 4 of the SNACK Podcast are now available. Hear from EmPaur on delivering appropriate care for Torres Strait Islander people, and The Ethnic Communities Council of Queensland in exploring issues and supports for working and caring for culturally and linguistically diverse people. Season 2 focuses on the unique needs of older individuals living with HIV, and Season 1 covers a lot of ground, including ageism and attitudes, autonomy and risk, and more. Click below for more information
    Read More
  • Government Update

    Draft new Aged Care Act consultation – feedback report

    The Department of Health and Aged Care has announced that feedback and submissions from the recent consultation on the draft new Aged Care Act are now available. Depending on parliamentary processes, the new Act will start on 1 July 2025 alongside the launch of the new Support at Home program. The strengthened Aged Care Quality Standards will also apply from the commencement of the new Act. Click below for more information on the report.
    Read More
  • Resource available

    AI and Aged Care: From basics to adoption (video series)

    MCCSA is excited to share with you a brand new explainer video series on AI (and particularly generative AI) and its potential to transform the way aged care organisations operate. Introducing “AI-Powered Aged Care: From Basics to Adoption,” a comprehensive four-part series that explores the world of artificial intelligence and its applications in the aged care sector. Click below for more information.
    Read More
  • Resource available

    Exploring Diversity & Wellness, A Toolkit for reflective conversations

    The Exploring Diversity & Wellness toolkit has been designed to support conversations and learning opportunities to broaden the understanding of the many people we work with. This toolkit provides a foundation to explore diversity, inclusion, wellness and reablement through case studies for organisations providing Commonwealth Home Support Programme (CHSP). Click below for more information.
    Read More
  • Care Finders

    Care Finders

    We understand that in your role as a CHSP provider, there will be times when vulnerable and/or isolated older people may ask you for information and support to access My Aged Care. The Australian Government’s Care Finder program targets people who require intensive support to engage with My Aged Care and access relevant community support. Click below for more information
    Category : Resource
    Read More
  • My Aged Care Specialist Officers

    My Aged Care Specialist Officers

    We understand that in your role as a CHSP provider, there will be times when older people may ask you for information and support to access My Aged Care. The Australian Government established the Aged Care Specialist Officer (ACSO) service that can help older people in more detail with their Aged Care matters. Click below for more details.
    Category : Resource
    Read More
  • Government report

    Final Report of the Aged Care Taskforce - Funding Principles and Recommendations

    On the 12th of March 2024, the Department of Health and Aged Care released the Final Report of the Aged Care Taskforce.This report examines the recommendations proposed by the Aged Care Taskforce to support an aged system that is sustainable, fair and facilitates greater innovation in the sector. Click below to read the report's aged care funding principles and recommendations.
    Attached Document : final-report-of-the-aged-care-taskforce_0.docx
    Read More
  • Community of Practice

    Community of Practice Recordings

    We’ve recently updated our CHSP Provider Online Hub to include recordings from our Community of Practice Sessions. Thank you to all those who have shared their experiences and connected with others throughout this process. Click below to access the recordings.
    Read More
  • Resource available

    Enhanced access to the Governing for Reform in Aged Care program

    The Governing for Reform in Aged Care Program is now available on the Aged Care Quality and Safety Commission website. This allows for easier access to governance resources, webinars and information. Click below for more information.
    Read More
  • ITC Toolkit - A Practical Guide to Implementing a home care Client Management System (CMS)

    ITC Toolkit - A Practical Guide to Implementing a home care Client Management System (CMS)

    ITC Toolkit - A Practical Guide to Implementing a home care Client Management System (CMS) The CHSP Sector Support and Development teams from Warrnambool City Council, Bayside City Council, West Gippsland Healthcare Group and Grampians Region launched the ITC Toolkit - A Practical Guide to Implementing a home care Client Management System. Click below for more information.
    Read More

Subscribe to Newsletter

  • Reform updates, training & resources in your inbox once a month
    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

Webinars & Events

Training & Events

All times shown are Queensland time (AEST).
For interstate events, reminders & calendar invites may display in the local event time.

View all

Useful Links

Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.