Welcome to CHSP-Funded Aged Care is designed for staff who are starting out in CHSP-funded aged care.
The guide gives a clear overview of the aged care system, while links throughout provide access to more detailed CHSP information.
Content includes:
✅ Overview of CHSP and the aged care system
✅ Key reforms and quality standards explained
✅ How older people access services
The guide was developed by the SSD Connect Alliance — a partnership of local government and community health Sector...
The Aged Care Act & Support at Home Communications Toolkit is designed to support aged care providers—particularly those delivering Commonwealth Home Support Program (CHSP), Home Care Package (HCP), and Short-Term Restorative Care (STRC) services to understand and communicate key changes under the new Support at Home Program.
The Toolkit has been developed by Victorian Sector Support and Development partners and Enkindle Consulting.
It includes:
This document provides operational guidance to users of the Data Exchange who deliver the Commonwealth Home Support Program (CHSP).
The protocols are intended to provide practical information for managers and front-line staff to help them integrate the Data Exchange data definitions and requirements into existing service and administrative practices.
They are not intended to prescribe how organisations should run their business or collect data.
The CHSP protocols should be read in...
The final Standards will take effect from 1 November 2025 in line with the new Aged Care Act.
Until then, the current Aged Care Quality Standards remain in effect.
The final standards contain minor changes following the public consultation on the Aged Care Rules and the legislative drafting process.
Providers are required to comply with the Outcomes in the Standards and demonstrate their conformance with the Standards during audit. The Actions guide providers on how they can demonstrate they...
This release is to give providers time to develop processes and systems ahead of the new Act starting on 1 November. It is not for further feedback.
The Department of Health, Disability and Ageing consulted on the draft Rules between September 2024 and made changes to the rules in response to feedb ack received.
A Summary of Key changes and further information about the Rules and the public consultation are also available.
The final Rules are subject to further legislative processes and...
The Department of Health, disability and Aged Care is seeking input from in-home aged care providers and aged care peak bodies on the design of the Sector Support and Development (SSD) program.
CHSP Sector Support and Development is currently funded until June 2026.
The intent of sector support and development is to assist in-home aged care providers and aged care peak bodies with:
The Systems Strategy and Network Branch of Department of Health, Disability and Ageing, want to hear from volunteers, Volunteer Managers and providers who engage with volunteers in the aged care sector about a proposed mandatory training manual for volunteers.
This initiative is part of the new Aged Care Act 2024 (which comes into effect on 1 November 2025) and ensures all volunteers have the skills and knowledge to support older people safely and respectfully.
The consultation survey can be...
The National Mainstream Navigation Working Group supports SSD providers who provide Navigation activities as part of their work.
The Aged Care Quality and Safety Commission has published a new section on their website - Changing aged care for the better - what you need to know
The new website section is located here.
It provides information on the following:
The Department of Health and Aged Care has engaged IHACPA - The Independent Health and Aged Care Pricing Authority, to come up with the service list prices for Support at Home. IHACPA is currently consulting - Consultation Paper on the Pricing Approach for the Support at Home service list 2025-26. They invite you to have your say.