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Updates & Resources

SERVICE DELIVERY

  • Inclusive Care: Diversity programs and resources guide - January 2026

    The Department of Health, Disability and Ageing has released a toolkit to support communication with aged care providers about delivering inclusive, respectful and responsive care to older people from diverse backgrounds.
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  • Working With, Not Doing For: Wellness and Reablement in Aged Care

    Council on the Ageing (COTA) Queensland SSD have been working with some of our Victorian SSD colleagues to deliver a series of webinars and resources to support you to implement a wellness and reablement approach across your service.
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  • Sensitive Conversations Toolkit

    The Sensitive Conversations Toolkit equips managers and team leaders to run short, practical sessions with their teams - using real-life scenarios. 
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  • Translating and interpreting services

    Resources available to assist you in communicating with your clients in their preferred language.
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  • Equip aged care online training

    The University of Tasmania has developed free, online flexible learning modules for people caring for older people in a paid or unpaid capacity.
    Read More

  • Elder Care Support Program

    The Elder Care Support program aims to strengthen the workforce supporting First Nations Elders, their families and carers, helping them access aged care services that meet both their physical and cultural needs.
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  • Person Centred Care & Services Planning Toolkit

    Supports people working in CHSP and Support at Home-funded aged care to embed person-centred practices across every stage of care and services planning.
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  • When to Request a Support Plan Review from an Assessor fact sheet

    Know when and how to request a support plan review.
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  • A collation of rights-based care resources

    Enhance your rights-based by accessing resources from Sector Support and Development, OPAN, the Commission, Department and ACCC.
    Read More

  • Working with the Stolen Generations: understanding trauma fact sheet

    The Healing Foundation's fact sheet for providing effective aged care services to Stolen Generations survivors.
    Read More

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    COTA Queensland CHSP Provider Update

COTA Queensland SSD Team

  • Sherryn Davies
    Community & Stakeholder Engagement
    COTA Queensland

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Our Child Safety Policy

COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.

Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.

We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.