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ITC | CMS In Home Care Research Report – A Comparative Review Of 10 Software Vendors - Webinar 2

15 Aug 2024

ITC | CMS In Home Care Research Report – A Comparative Review Of 10 Software Vendors - Webinar 2

  • From : Thu, 15 Aug 2024 01:00 PM
  • To : Thu, 15 Aug 2024 03:00 PM
  • At : Online, Online
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Event Detail

ITC | CMS in Home Care Research Report – A comparative review of 10 Software Vendors - Implementation Webinar

We have previously shared with you the ITC Toolkit - A Practical Guide to implementing a home care Client Management System (CMS).

Implementation Webinar 15th August 1pm – 3pm - REGISTER

A well-implemented CMS can help you improve the customer experience communications with your workforce and clients, make rostering and logistics, more efficient and drive growth.

We acknowledge that launching a new CMS can be challenging. After following a well-structured process of requirements gathering and selection the implementation part of your project will require good project governance, project planning, change management, resourcing and support.

In this webinar we will provide practical guidance on how to implement your new platform, including:

  • Project governance structures
  • How to set up your implementation project for success
  • Key roles and responsibilities
  • Change management planning and considerations
  • The different of stages of implementation
  • Key considerations for Go-Live and roll-out.
  • What is needed post-Go-Live
  • Who will get the most out of this webinar?

This webinar is for executive managers, senior leaders and IT managers of home care and Commonwealth Home Support organisations that are implementing or planning on implementing a new CMS. It follows on from the Report Launch Webinar - 1st August. 

This 2-hour webinar (incl. Q & A + summary slide deck) is hosted by Tash Edwards Aged Care Specialist and Change Practitioner, and Glenn Payne ITC Specialist, and CEO of Three Digital.

Who's Listening

  • Sherryn Davies
    Community and Stakeholder Engagement
    COTA Queensland
  • Gillian Myers
    Sector Support and Development
    COTA Queensland

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