Beyond Compliance: Embedding Cultural Safety & Trauma-Aware, Healing-Informed Care for All Communities in CHSP

• 19 June 2025
• 12.30 to 2pm
• Online
• Register here

As the aged care sector moves beyond compliance towards best-practice, trauma-aware, healing-informed, and culturally safe care models are becoming essential. This webinar equips CHSP providers with the necessary knowledge and tools to integrate these principles into daily care practices. It focuses on ensuring dignity, safety, and inclusion for all older adults, particularly those from Indigenous, CALD (Culturally and Linguistically Diverse), LGBTQ+, and disabled communities.

Participants of this Ageing Australia webinar will gain insights into the impact of past trauma on aging, best practices for embedding cultural safety in care models, and practical implementation strategies. Through expert-led discussions, real-world applications, and interactive scenarios, attendees will learn how to build trust, foster inclusion, and support staff wellbeing while navigating sensitive topics.

This webinar offers practical, research-backed strategies to enhance the quality of care for diverse older adults. It is an essential learning opportunity for aged care providers, frontline workers, and policymakers committed to fostering safe, respectful, and trauma-aware aged care environments.

Facilitator: Dee Dee San Jose, Executive Officer, The Multicultural Network NSW

Speakers:

• Professor Bianca Brijnath, Professor of Health Communications in Society, La Trobe University
• Anne-Laure Couineau, Director, Policy & Service Development, Phoenix Australia – Centre for Posttraumatic Mental Health
• Linda Harrison, Director, Training and Capacity Building – LGBTIQ+ Health Silver Pride Advocacy Network
• Ricki Spenser, Equality Advisor, Health and Community Sociologist – LGBTIQ+ Health Silver Pride Advocacy Network
• Claudia Madali, Partners in Culturally Appropriate Care Tasmania
• Radhika Soni, Phoenix Centre, Specialist Mental Health Service, Migrant Resource Centre Tasmania

Who should attend?

• CHSP Providers
• Aged Care & Community Support Workers
• Case Managers & Coordinators
• Policy & Program Leaders in Aged Care

The outcomes are:

By the end of this webinar, participants will:

✔ Understand the link between past trauma and aging, and how it affects health outcomes.

✔ Learn strategies to integrate trauma-aware and healing-informed care into aged care services.

✔ Gain insights into the role of cultural safety in supporting diverse older adults.

✔ Develop practical approaches to managing sensitive discussions and staff wellbeing.

✔ Access key resources and tools to embed these best practices within CHSP frameworks.