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COTA Queensland CHSP Provider Update
📅 Wednesday 24 June 2026
🕥 10:30 am – 12:30 pm AEST
💻 Online via Zoom
Overview
The ECCQ Multicultural Partners Team warmly invites you to join the fourth session of our webinar series.
This session will explore key risk areas when working with culturally and linguistically diverse (CALD) communities, including communication, cultural safety, service delivery, workforce dynamics and safeguarding.
Participants will learn how to identify less visible risks, respond appropriately, and incorporate culturally responsive practices into existing risk management and quality systems.
Join us for this practical and engaging session to strengthen your understanding of cultural risk and support the delivery of safe, inclusive and high-quality care.
What’s Covered
• Key risk areas when working with CALD communities
• Communication barriers and culturally responsive communication strategies
• Cultural safety and inclusive service delivery practices
• Workforce considerations and cross-cultural dynamics
• Safeguarding and identifying less visible risks
• Integrating cultural responsiveness into risk management and quality systems
Who Should Attend
Aged care providers, managers, team leaders, quality and risk professionals, multicultural service providers, frontline staff and anyone seeking to strengthen culturally responsive practices within their organisation.
Cost
No cost to attend
Presented By
ECCQ – Multicultural Partners Team
All times shown are Queensland time (AEST).
For interstate events, reminders & calendar invites may display in the local event time.
COTA Queensland’s Sector Support and Development team believes every child has the right to be safe, to feel safe and to be protected from harm.
Guided by our organisation’s safeguarding framework, our team has completed a structured risk assessment of our sector-facing activities and undertaken targeted training to strengthen our ability to prevent, identify and respond to child abuse.
We are committed to acting promptly and appropriately if concerns are raised or disclosures occur, and to supporting safe practices across the sector.