This session will provide CHSP-funded organisations with a clear overview of the Aged Care Act 2024, the practical implications for governance and compliance, and best practice approaches to incident and complaints management. Attendees will gain clarity on upcoming reforms, understand their legal responsibilities, and learn how to prepare their organisations for the transition to Support at Home after July 2027.

Register here

📅 Monday, 8 December
🕔 12:00 pm to 2:30 pm AEST (Queensland Time) 
📍Online

What's covered?

Learning objectives:

• Explain the purpose, structure and key reforms in the Aged Care Act 2024, including the transition timeline for CHSP providers.
• Understand how the Act adopts a rights-based approach placing older people at the centre of care.
• Describe the governance responsibilities of Boards and Executives, including risk oversight, quality governance and audit readiness.
• Identify clinical governance requirements relevant to non-clinical CHSP settings.
• Implement effective incident management and complaints systems, including SIRS reporting and whistleblower protections.

Who should attend?

Aged care coordinators, team leaders, and care managers.

Cost 

No cost to people who work in aged care.

Presented by 

This series is facilitated by Booroongen Djugun Limited and supported by Macarthur Disability Services.