Fellow Sector Support and Development Provider SMR Sector Support & Development are delivering a Trauma-Aware and Healing Informed Care webinar.

• 10th November 2025
• 8.30-10.30am AEST
• Register here

Trauma-aware and healing-informed practice has been identified by the Royal Commission into Aged Care Quality and Safety as an approach that requires strengthening in our sector. It is embedded in the new Aged Care Act, the strengthened Quality Standards and the Statement of Rights.

Trauma-aware and healing-informed practice is a compassionate and thoughtful approach to delivering support. It recognises that trauma can have a profound and lasting impact on how a person feels, thinks, behaves and relates to others.

About the sessions
This interactive online workshop builds the capability of aged care teams to embed trauma-aware and healing-informed practices across the client journey.

Aligned with the new Aged Care Act and Statement of Rights, the session explores how trauma shapes the aged care experience and offers practical strategies to create safe, empowering and culturally responsive care environments.

Participants will build foundational knowledge, reflect on real case studies, and learn how to support older people to feel respected, safe and able to exercise their rights and choices.

Program content

• Definitions, types of trauma, trauma impacts in older age
• Key principles of safety, trust, collaboration, choice, empowerment
• Examining how trauma intersects with Diversity
• Realistic case studies, group discussion and practical solutions
• Actions and approaches for leaders and frontline
• Building trauma literacy across the organisation.
• Employee well-being, self-awareness, supervision, boundaries

Who should attend

This is for CHSP aged care workers involved in the delivery of service, and Policy & Quality personnel.

Where

Online via Zoom

A link to the workshop will be provided closer to the workshop

Facilitator

Dale Park - Diversity Training and Consulting

Cost

FREE

These events are for Commonwealth Home Support Program providers, employees and volunteers. Numbers may be limited per provider.

Although funding for this has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.