CHSP Provider Hub

Cultural Diversity In Tomorrow's Aged Care

11 Mar 2026

Cultural Diversity In Tomorrow's Aged Care

  • From : Wed, 11 Mar 2026 11:00 AM
  • To : Wed, 11 Mar 2026 12:30 PM
  • At : Online, Webinar
  • Event type : Service Delivery & Capability Building
  • Organisation : Inner West Sector Support Development & Training
  • Venue : Online

Event Detail

Planning for the Future of Aged Care

Register here

πŸ“… Wednesday, 11 March
πŸ•” 11:00 am to 12:30 pm AEDT (Queensland Time)
πŸ••12:00 pm to 1:30 pm AEST (VIC time)
πŸ“Online

Overview

As Australia's aged care sector continues to evolve, this 90-minute session will explore how providers can prepare for technological and demographic shifts while strengthening inclusion and support for culturally diverse communities. This webinar will unpack best practices in planning for cultural diversity, workforce engagement, and technology adoption.

What’s covered

During this session we will cover:

  • Building the Home Care Organisation of Tomorrow
  • How AI and operational technology enable providers to grow and respond to emerging challenges as client expectations and workforce realities evolve faster than traditional service models can adapt.

Presented by George Gouzounis | Chair of AI Adoption in Aged Care workgroup, Sector Support and Development Officer at MCCSA

  • Shifts in Cultural Demographics of Older Australians
  • How migration patterns, ageing cohorts, and evolving consumer expectations across cultural groups will reshape aged care service delivery models, workforce requirements, and operational approaches over the next two decades.

Presented by Elena Muller GAICD | Non-Executive Director, Specialist Consultant - Retirement Living

Who Should Attend? 

This session is for Direct care staff in the home or social support settings (non-clinical).

Cost

No cost for in-home aged care providers

Facilitated by

Marisa Galiazzo - Lorraine Poulos and Associates

Presented by

SMR Sector Support & Development

Register here

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